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Pullman Kuala Lumpur City Centre Hotel and Residences
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Reviews (3,376)
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Reviewed 19 April 2018

It was a nice experience to stay in Pullman KL City Centre, I booked a apartment room and had a great breakfast. I thought that it was far from the Bukit Bintang while actually it just behind Pavillion KL

Stayed: June 2017
Thank erlanggaryansha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and Residences, responded to this reviewResponded 20 April 2018

Thank you, erlanggaryansha for recommending Pullman KLCC to the Tripadvisor community. We are happy to learn that you enjoyed your stay in our Residences. We look forward seeing you again soon.

Kind regards,
Martine Vera Strous
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 April 2018 via mobile

I stay for 1 night. The hotel provides good reservations service and hospitality. Their staff were friendly and helpful. The room were spacious and wifi connection was good. I wish that I can stay one more night but the room was too expensive for my budget. Standard room cost me 200++ because I booked the room by call. There are variety of delicious food during breakfast. If you have some extra budget I recommend you stay here a night or two.

Stayed: October 2017, traveled on business
Thank Aslam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and Residences, responded to this reviewResponded 19 April 2018

Dear Aslam A,

Your kind recommendation of our great hotel, offers and hospitality is much appreciated. We hope to be able to suit your budget and welcome you back to Pullman KLCC in the near future.

Kind regards,
Martine Vera Strous
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 April 2018 via mobile

Very good location as it is just next to Pavilion shopping mall, my room could see the Twins Tower! However, it is a bit far from MRT, and traffic jam is always the problem for KLCC area... Recommend using Grab instead of Taxi

Stayed: September 2017, traveled on business
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and Residences, responded to this reviewResponded 18 April 2018

Thank you, Richard T, for recommending Pullman KLCC to other reviewers due to its good location in the city centre of Kuala Lumpur.
We look forward to your return.

Kind regards,
Martine Vera Strous
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
163
Reviewed 17 April 2018 via mobile

We joined KL marathon on 8 April and we spent 2 night in Pullman KLCC. Fortunately we checked in and out at lounge which is convenient and efficient. Room seems newly renovated with KLCC view which we are very relax and comfortable. Walkway to KLCC and bukit bintang is convenient, not very close but walking distance.

The best part is very huge lounge with good and friendly service.

Stayed: April 2018, traveled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and Residences, responded to this reviewResponded 18 April 2018

Thank you for your feedback about the great stay you had at Pullman KLCC while joining the marathon in Kuala Lumpur. It is always great to learn about our guest's satisfaction and rest assured that we will let the team know that you especially enjoyed the offers and services in the Club Lounge. Hopefully we can welcome you back in the near future.

Kind regards,
Martine Vera Strous
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 17 April 2018 via mobile

We went when the renovation on the ground flour just commenced. Otherwise, Everything else is satisfactory- good location, good service and good clean rooms. We were happy with the service apartment, which provided plenty of space for us. Breakfast was excellent with good spread.

Stayed: December 2017, traveled with family
Thank jcafl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel and Residences, responded to this reviewResponded 18 April 2018

Thank you jcafl, for letting us know that you had a good experience at Pullman KLCC. Our staff members are happy to see your satisfaction and we all look forward welcoming your return in the near future.

Kind regards,
Martine Vera Strous
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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