Big thank you to Emily & Ranston for the special arrangement which turned out perfect! Warm welcome upon arrival by Remco, Nishant, Frankie, Sharon & Bhavani. Felt very much like home as they greet their guests by their name. The room was spacious and unlike any other hotels in KL with a lovely tub facing the KL city view. Big thumbs up to the housekeeping team, the room was pristine. Was greeted by the lovely decor and the husband was more than happy. Thank you, Shikin (Housekeeping) for the turndown service and the warm bubble bath prepared after a long shopping day.
Things that can be improved from the whole stay experience will be the breakfast. Love the wide spread to choose from, however, food was wee bit slow as my husband’s nasi lemak arrived first and my eggs benedict arrived only after 2 waves to the service associates and 40 minutes later. The eggs benedict was not to my liking as there was not enough of runny hollandaise sauce to go round the whole muffin. We then ordered the second round from the menu to try and the wait was much better. The waffles were tasty!
Overall experience, very worth it! Felt very relaxed although was only there for one night. The team at BTKL are AMAZING! Definitely my go to place for a staycation. More
- 011 60 3-2035 7333
- Free Wifi
- Room service