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Kyoto Brighton Hotel
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Reviews (965)
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All reviewsimperial palaceshuttle bussubway stationlarge atriumshuttle serviceresidential arearooms are spaciousmatcha teaquad roombreakfast buffetlounge barteppanyaki restaurantbit out of the waywagyu beeflovely hotelquiet locationnice amenities
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5 - 10 of 965 reviews
Reviewed 13 April 2018

The Kyoto Brighton Hotel is a lovely facility. The rooms were spacious. The beds were very comfortable The rooms were quiet with many amenities . The Buffett breakfast was good . The hotel is walking distance to the imperial Palace in a nice residential area. The staff was courteous and helpful I would definitely return to this hotel and recommend anyone to stay here.

Stayed: April 2018, traveled with friends
Thank Lee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

Their reservations are non refundable and they fail to clearly notify the customer of this policy when booking so if you make any error - they will refuse to fix the dates. I accidentally booked the wrong dates. Put three night instead of two and called to fix it within hours of booking. But the hotel refused to make any changes. So I had to pay for an extra night regardless of whether I could stay or not.

  • Stayed: April 2018, traveled solo
    • Rooms
    • Cleanliness
    • Service
2  Thank ng_worldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

Be careful when booking at this hotel as they do not offer a cancellation policy. I made a reservation and within 24 hours I contacted then to adjust the reservation from 3 nights to 2 nights as the website made an error. They refused an cancelled the whole reservation and kept my $700 dollars. To all USA travelers be very careful they are not honest people

Room Tip: Do not book at this hotel
  • Stayed: June 2017, traveled as a couple
    • Rooms
    • Service
1  Thank Mr_Stewart2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 April 2018 via mobile

Nice hotel. Very nice bedding and perfect in terms of soundproofing . But ... no facilities - spa, pool, bar (excepted lobby bar), open air space, ... - & far away from the city center. Really too expensive.

Stayed: April 2018
Thank F L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 February 2018 via mobile

We stayed 2 nights in 2 rooms with 2 double beds each for a family of 2 adults and 6 children from 8 to 19 years . Though the location is only close to the imperial palace that is not an issue because the have a shuttle bus and transport is easy in Kyoto . We got there by subway and we walked a few blocks
We loved the food , the desserts of the lobby and the breakfast was very good , but try to get a special price for the breakfast when booking the hotel because otherwise was very expensive


Stayed: January 2018, traveled with family
Thank guerreroguarello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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