We paid to upgrade our family to 11th floor of 14th floor structure. Room 1138 best view as it is the corner of hotel so two balconies - one directly in front view of Kobe Port tower and downtown city, the other facing Mosiac, Umie and Ferris wheel. Cruise boat throwing distance from balcony.
Hotel staff lovely, breakfast buffet good even for vegan eater. Starbucks a stones throw walk from front door as are all the eateries located within mosaic. We tried 2 out of the 3 available 14th floor restaurants. Can’t complain about either the Chinese and Japanese places but most likely inflated hotel prices so best to head out if you have the time and energy.
Reduced from 5 star as no pool for children to use which is poor and towels in room had no warmth and weren’t replenished enough if you wanted to shower morning and night.
- Free Wifi