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All reviews renmin square other hotels terracotta warriors gated area accor group railway station overnight train from beijing minute walk taxi driver spoke english checking in breakfast was excellent muslim street comfortable hotel chinese food facilities china
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Reviewed 24 September 2018

  • Stayed: September 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed 22 September 2018

The hotel is located in the city center, with 3 other accor hotels nearby. Lots of surrounding greeneries, made it perfect for morning exercise. The room is renovated, but need a brighter lightning. The same goes to the corridors. The staff are nice and helpful. Breakfast are served at Sofitel nearby. Good selection of foods and juices. Local specialty dishes also available

  • Stayed: September 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank dewi p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 September 2018

This hotel is a traditional heritage building located in Xi’an. It is in a campus of hotels owned by the Accor group.

Our room was clean, large and well furnished with a king-size bed, lounge (sofa) and writing desk. Room facilities included a safe and a night light. A good range of television channels including HBO.

Excellent bathroom facilities with a walk in shower and a bathtub.

Good wifi connection in the room and throughout the hotel.

Breakfast is exceptional. A wide range of oriental and western dishes. Eggs cooked to order and Chinese noodle soup also cooked to order. Staff provide excellent service and make specialty coffees like cappuccino.

Sleep quality is excellent. The bed was very comfortable and the room was very quiet.

Staff were very friendly and attentive. There is a turn down service in the evening.

Access to the gym and swimming pool at the Sofitel nearby is available. The gym has quite good facilities for a hotel gym.

Stayed: September 2018, traveled as a couple
Thank RomaPHILE33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 July 2018

  • Stayed: June 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SofitelXian, Guest Experience Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 9 July 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 July 2018

Hotel is located within Renmin Square with superior more expensive hotels around it. The hotel does not have many facilities itself but for several nights it is perfect & very affordable. Staff are excellent & we found the location worked well. A short walk to restaurants, shops etc. Would stay again.

  • Stayed: May 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank martinhE931VN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelXian, Guest Experience Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 4 July 2018

Dear martinhE931VN

Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us.

It gives us great pleasure to know that you've enjoyed your recent stay with us.

Xi'an Renmin Square is a complex that houses four Accor Hotels, and Mercure guests may enjoy breakfast and other facilities, such as pool and gym etc, in nearby Sofitel which is only 2-3 minutes away by walking. Your recognition on our staff also motivates us greatly to do it even better. Thank you.

Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future.

Yours sincerely,
Ivy Wang
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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