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“Great service with Bryan and Agnes”

Bryanbai private tour
Ranked #1 of 90 Tours in Xi'an
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Hello my dear guests: This is the working philosophy I believe and I work for it. To be a good guide, you need to be honest, professionalism, willing to listen, permanent learning, passion and a humble, relaxed, approach to any kind of competence, the pleasure to do their jobs, eager to learn new thing for everyday.
Reviewed 27 March 2018 via mobile

My pregnant wife and I enjoyed a short but lovely trip to Xi'an thanks to the excellent service by Bryan and Agnes.

They spoke fluent English and went to great lengths in telling us about the history of the great ancient capital. We were enamored both by the superb hospitality shown as much as by the cultural riches Xi'an bestowed.

The ride was cozy but comfortable. It can get a little warm even in early March, so do bring along light clothing and maybe a tumbler for cold water. The air remained smoggy with a mix of desert dust and pollution from neighboring cities. We were told that the air quality has greatly improved from decades ago, but development still has some way to go in this second tier city. Do pack along a couple of masks if you intend to stroll around.

Thank Gideon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 - 39 of 443 reviews

Reviewed 24 March 2018

If you are planning a trip to Xi’an and Terracotta Warriors Museum in Shaanxi province, you won’t go wrong with Bryan’s private tours and one of his best guides Agnes. Bryan is very reliable and organised, very prompt to answer your emails, suggest you itineraries and answer whatever questions you may have. He and Agnes both speak excellent English and will arrive to pick you up for your tour in a very large, comfortable and clean car with a driver. Agnes is very friendly and jolly person. She will gladly answer all your questions about using the Subway, doing your shopping or going out on your own for that tasty Xi’an dinner at night. She knows what’s going on in town and how to get there. For example, she gave us a tip to see a water light show at the Big Goose Pogoda at night. Following her suggestion, we got there by subway on our own. That turned out to be one of the most wonderful sights and a highlight of Xi’an. Agnes will not try to sell you services you don’t require and will not drag you to any sites / shopping experiences you are not interested in. I would highly recommend Bryan’s & Agnes’ services for all independent travelers.

Thank Traveler-Keliautoja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 March 2018 via mobile

We took the 2-day fully escorted tour and in English. Bryan carefully selected the itinerary to give us a comprehensive visit to the various significant sites. He is both professional and competent. Very happy with the tour.

Thank EricHG123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bryanbai, Owner at Bryanbai private tour, responded to this reviewResponded 25 March 2018

thank you very much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 March 2018

Brian is an incredibly knowledgeable tour guide. We peppered him with questions for about 3 hours while in the car visiting various sites, in addition to all the hours of information he gave us (not canned, genuine) - and he knew the answer to everything!

It's clear that Brian love his country and wants to share the ancient history with people from around the world.

It was refreshing to have a tour guide that says he speaks English, who actually does! And, if his laugh doesn't get you laughing, you're an old curmudgeon!

He doesn't just take the tourist areas, he also shows you where the 'real locals' go to eat - which is a 1000% better than the tourist traps.

I felt sorry for everyone else at the Terracotta Warriors Museum because they simply didn't get the breath and depth of knowledge from their tour guides that we did. Brian was able to give us invaluable information - for example, he showed us on a close-up warrior that the palms of the hands had unique lines on each one... the bottom of shoes of the warriors were all created to look worn to different degrees.

If you hire Brian, you have an excellent opportunity to really learn all there is. If you don't, you'll leave Xi'an knowing less than you should.

1  Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 5 March 2018

We are a family of 4 (with 2 young children) having just completed a 3-day visit of Xi'an including the Terracotta Warriors. We highly recommend Bryan and his driver Mr Lee, who were outstanding in all respects. Bryan responded promptly to my query by email, and payment of a small deposit by PayPal went without a hitch. Above all, Bryan went out of his way to accompany me to Xi'an station to collect my tickets for the bullet train. I'm so glad we did this the day before our train journey. There were thousands of travellers, long queues and multiple security checks. I'm pretty sure we would have missed the train if not for Bryan's foresight to collect the tickets the day before. Mr Lee was a safe driver and very courteous. If you're visiting Xi'an, go with Bryan and Mr Lee without hesitation!

1  Thank FrenchInSingapore01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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