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Reviewed 4 weeks ago via mobile

Great hotel. Excellent location , ambience and service. In particular would like to call out Dmitriy Trifonov at the Azia Restaurant for outstanding service. These are moments of truth which stand out

Stayed: September 2018
Thank Robida53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelEurope, Управляющий at Belmond Grand Hotel Europe, responded to this reviewResponded 3 weeks ago

Dear Guest,

We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor.

We all hope to have the pleasure to welcoming you back to Belmond Grand Hotel Europe in a not too distant future.


Best regards,
Yulia Pashkovskaya
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The Belmond Grand Hotel Europe is a classic, elegant and luxury hotel at the heart of the city. Its lobby and indoor garden lounge will delight you, but most of all the breakfast room offers a real amazing experience. Thanks to the timeless beauty of the dining room with its wonderful glass wall and the rich buffet, you will immediately feel home far from home. Last but not least, the waiters are excellent. In particular there's one of them, named Alina, who has with no doubt the most beautiful and enchanting smile of whole Russia.

  • Stayed: September 2018, traveled on business
    • Cleanliness
    • Service
Thank R_M_M_1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelEurope, Управляющий at Belmond Grand Hotel Europe, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your warm comments about your experience with us.

We look forward to welcoming you back soon to Belmond Grand Hotel Europe!


Kind regards,
Yulia Pashkovskaya
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Located in a recently refurbished 19th century luxury palace, every detail in this hotel seems to be soundly designed aiming at the utmost guest comfort and well-being. Really impressive, since breakfast variety and service (by the way, accolades to the manager Salim for his proficiency, helpfulness and thoughtfulness) to room service, from staff training that goes to show to room cleaness. We also enjoyed dining at AZIA, hotel oriental restaurant. I would certainly come back! Strongly recommended.

Room Tip: Even city view rooms are quite silent.
  • Stayed: September 2018, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank tizdaieni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelEurope, Управляющий at Belmond Grand Hotel Europe, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your warm comments about your experience with us.

We look forward to welcoming you back soon to Belmond Grand Hotel Europe!


Kind regards,
Yulia Pashkovskaya
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 September 2018

The hotel is cute and classy, and in a happening area of St Petersburg. The breakfast buffet has good selections, the rooms are made up well, the bathrooms have heated, and kids get a free dessert coupon. I would recommend telling the turn down service to not remove the comforter, because it becomes very cold at night.

  • Stayed: July 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank hursha6b5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelEurope, Управляющий at Belmond Grand Hotel Europe, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your valuable comments.

We look forward to welcoming you back soon to Belmond Grand Hotel Europe!


Best regards,
Yulia Pashkovskaya
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 September 2018 via mobile

This is the second time I stayed here with my family and I cannot fault anything! You would not find a better location for all sightseeing, abundance of theatres, restaurants, cafes and street life nearby. The hotel is grand!!! Impeccably clean and luxurious, the interior is amazing, the service and food is top class and the whole experience is 6 stars!

Stayed: September 2018, traveled with family
1  Thank Julia_Karant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandHotelEurope, Управляющий at Belmond Grand Hotel Europe, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe.

We look forward to welcoming you back soon to our hotel!


Kind regards,
Yulia Pashkovskaya
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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