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All reviews walking distance bucharest airport learn how bar restaurant staff interior design five minute walk perfect location perfect stay excellent hotel modern hotel lobby area business trip an early flight excellent breakfast rooms are spacious booked this hotel stayed one night
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Reviewed 4 weeks ago via mobile

Very close to Henri Coandă airport, if you don't have heavy luggage you can also walk; otherwise there is a transfer provided by the hotel - on arrival you must communicate the time. The rooms are clean, with safe, coffee and water are available, if you want more you can buy it from the store next to the Reception. The bathroom is large, equipped with hair dryer and hotel products. Breakfast is varied, you can find almost everything you want. very kind and respectful staff! Last but not least, I remember the restaurant, where you can have dinner in the evening. Important: the restrictions imposed by COVID 19 are observed

Date of stay: August 2021
Trip type: Traveled solo
1  Thank Rosenauer07
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irina Semaca, General Manager at Hilton Garden Inn Bucharest Airport, responded to this reviewResponded 3 weeks ago

Dear Rosenauer07,

Thank you very much for taking your time to review our hotel! It is wonderful to learn that that our location, our facilities, amenities and our friendly customer service have met your expectations. Seeing our guests happy represents our main priority. We look forward to having the pleasure of welcoming you back in our hotel!

Best regards,
Irina Semaca
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We are here for the second time and we are sure that we will be back soon. It is very close to the airport and the services are amazing. I truly recommend it to all the people who want to spend some relaxing time rather than waiting in the airport, but also to those who want to visit Bucharest. The hotel is four stars worth but thanks to the affable staff it gets five stars.

Room tip: The hotel is new so all the rooms are great.
Date of stay: August 2021
    • Sleep Quality
    • Rooms
    • Service
Thank n0urlh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irina Semaca, General Manager at Hilton Garden Inn Bucharest Airport, responded to this reviewResponded 3 weeks ago

Dear n0urlh,

Thank you so much for taking your time to review our hotel! It has been a pleasure to have you as our guest and we are really glad that you have enjoyed your stay with us. Your positive feedback made us feel that our efforts to provide quality service have been rewarded by your satisfaction!
Once again we thank you for your feedback and we hope to welcome you back!

Warmest regards,

Irina Semaca
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Absolutely disgusting service. We got the packet with breakfast and dinner included and when it came to dinner they would serve us hot water and on the second night we were fed up so questioned why we were getting second class treatment we were told we should have payed more if we wanted the good treatment and there’s nothing they can do, additionally people paying for dinner we’re getting bottled water and soft drinks where as we were getting filtered water and fake coke fanta etc.
Rooms were the only good part about this hotel

Room tip: Avoid staying here for longer than 1/2 nights and be vocal with concerns you have other wise they seem not to be resolved
Date of stay: August 2021
Trip type: Traveled with family
Thank Departure09045336106
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irina Semaca, General Manager at Hilton Garden Inn Bucharest Airport, responded to this reviewResponded 4 weeks ago

Dear Departure09045336106,
Thank you for your review, your opinion is very important to us and we very much value your feedback.
I am very sorry to hear that your experience with us has been disappointing and that our facilities have failed to meet your expectations.
I really hope for another chance, in order to prove that we take our commitment to hospitality very seriously and that guest satisfaction represents our main priority!
Sincerely,
Irina Semaca
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 August 2021

We stayed 1 night but we had a wonderful time, 2 adults and 2 children. Nice staff to reception. Thank you Mihaela Selaru, she was professional, friendly and helpful to accommodate us, a pozitive attitude! Eve Novik

Date of stay: August 2021
Trip type: Traveled with family
Thank ameliep268
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irina Semaca, General Manager at Hilton Garden Inn Bucharest Airport, responded to this reviewResponded 3 weeks ago

Dear ameliep268,

Thank you very much for sharing your feedback on TripAdvisor! We learn with happiness that your stay met your expectations and that you enjoyed Bucharest!!!
Day by day, we do our best to make each of our guest feel like home and we are pleased when we succeed.

Once again we thank you for your wonderful review and we hope to welcome you back soon,

Best regards,

Irina Semaca
General Manager

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Reviewed 8 August 2021

Five minutes walking from the terminal, friendly staff, clean rooms, the breakfast was more then we expected, I really recommend this hotel for people who fly early in the morning. There are direct train from the airport to Bucharest center

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank gavtal692800
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Irina Semaca, General Manager at Hilton Garden Inn Bucharest Airport, responded to this reviewResponded 5 weeks ago

Dear gavtal692800,
Thank you very much for taking your time to review our hotel! It is wonderful to learn that that our location, our facilities, amenities and our friendly customer service have met your expectations. Seeing our guests happy represents our main priority. We look forward to having the pleasure of welcoming you back in our hotel!
Best regards,
Irina Semaca
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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