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Reviews (36)
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2 - 7 of 36 reviews
Reviewed 30 January 2018

basic pension house near lacson street. It's clean and simple even if it's old. If you're like me on a budget, you can get there. the rate of the single room is 330P. I guess it's difficult to find a correct room to sleep for cheaper.

  • Stayed: January 2018, traveled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank rosegomesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 October 2017

Looks like a medieval castle from outside - inside it's like civilization hasn't dawned yet!

Our room was tiny, the TV tinier! And they only had ONE socket per room! In this day and age of gadgets, how can a "hotel" exist by providing just one socket for guests?! They advertised they had wifi, but when we got there they said that "suddenly" wifi was gone! What? Gone as in gone with the wind?!

And the "bathroom" was straight out of those horror films set in abandoned buildings! The shower? I've got goosebumps remembering I used it to clean myself!

The "beds" were makeshift - pillow (just one) was as hard as a cement block, no blanket.

They have a small canteen, but the food was pricey and uneatable. Water you had to buy per cup (hot or cold).

The hotel is located deep inside a residential area. Maybe they want to cater to a different kind of clientele?

And to top it all, people working in that pension were smoking their lungs away wherever and whenever they pleased!

Please if you have a choice, go somewhere else. (Local DOT please inspect this establishment!)

Room Tip: Choose a room at another hotel.
  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Service
Thank Leah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
savvymgt, Guest Relations Manager at Pension Bacolod, responded to this reviewResponded 3 November 2017

Thank you for the review. Yes we cater to our budget conscious customers and we are a pension house patterned after those of our European counterparts. Please note that our rates are very affordable and we do not promise luxury but clean and comfortable lodging. We have been in the business for 20 years and our location though set in a residential area is very accessible - a 5 min walk to Bacolod's main thoroughfare, Lacson St.
Our employees are strictly prohibited from smoking within the vicinity of our hotel as we truly value our customers' health and well being, however we can not prevent other guests from smoking in specific designated areas of the pension house.
We have noted the other details of your review and will surely address them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 September 2017 via mobile

We stayed here for one night, 3pax kami nag check in. First room na chineck namin is fan room sa pinaka loob to ng pension house kaso; sobrang init kasi one fan lang per room and di okay yung ventilation. Then we check for AC room sa first floor(front ng building), kala namin okay na then may rat na biglang lumabas sa ilalim ng kama! So nag papalit ulit kami ng room (AC Room) sa 3rd floor na kami nilagay, okay naman kaso sira yung cr door, luma yung kama buti na lang maayos yung ac.


All in all okay yung price niya for budget traveller, yung staff mababait naman and accomodating sa guest kaso need improvement talaga sa facilities kasi medyo luma na lahat from kama to CR.

Stayed: August 2017, traveled with friends
1  Thank Jolenna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 June 2016 via mobile

Pension Bacolod is located in the 11th Street in Lacson. It may not be located along the highway but it has a very accessible location. It is just a walking distance from the Capitol, Negros Showroom, Calea, etc. The staff are very approachable and accommodating. The rooms are clean and spacious. The family room (4 single bed) is only Php910 per night with aircon and hot & cold shower. The only downside is the smell of the water from the faucet, it smells rusty. For those who want to travel Negros Occidental on a tight budget, I recommend you stay in Pension Bacolod, it is the most affordable among the pension houses found in the 11th street. They offer good food at a reasonbale price. Has a good customer service and presentable rooms.

Stayed: June 2016
1  Thank trainer_2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 May 2016 via mobile

Roaches ants and when we woke up we Were being attackt bij little flies. I woud not stay here again. The bathroom smelten like amonia ans was all yellow and not very clean to we did not have a pleasant night.

Stayed: May 2016, traveled as a couple
1  Thank mclijnen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
savvymgt, Manager at Pension Bacolod, responded to this reviewResponded 23 May 2016

Thank you for bringing this to our attention. Please be assured we are doing our best to address the bug problem. Since we live in a tropical country, this has been one of the issues we constantly wrestle with. We hope you can come back and give us another chance to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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