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Reviews (49)
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Reviewed 10 March 2018

They were still on soft opening so only two of three elevators was used for hotel guests. The 3rd was closed and I guess used by the construction people. Wait for elevators was longer than most would expect. Even then it was quiet and no one can know that construction was going on next door.
The hot water was not warm enough even when turned full towards the Hot side. The toilet has no bidet which has become standard for proper hygiene. The lobby is a bit small and full of guests waiting for their pick ups or just waiting. It tends to become noisy.
We were in a Premier room 517 which was at the farthest end. Quite a walk from the elevators.
The menu was very innovative. They have entrees for a group of four persons making the price per person reasonable! Chicken Inasal complete with soup and Java rice!
Local delicacies was included such as Laswa, adobo, etc. Even during the breakfast buffet, these local stuff all delicious was included. The dining area is cramped because they tried to fit as many tables. However service was excellent. Kudos to Angel Mae who retained her sweet smile in spite of the hectic pace of service. They need more space for diners especially breakfast.

Room Tip: Try to get rooms nearer the elevator if you don't want the long walks
Stayed: March 2018, traveled as a couple
1  Thank renesio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seda Capitol C, General Manager at Seda Capitol Central, responded to this reviewResponded 23 May 2018

Dear renesio,

Thank you for mentioning the noteworthy quality of Seda Capitol Central's food and services. I am pleased to know that you loved the menu at our signature restaurant, Misto. It is our delight to serve all our guests with excellence. Your comments about our facilities are acknowledged and taken constructively. I hope you to see you again on your next visit.

Sincerely,

Rhett Villaruz
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 March 2018 via mobile

This is actually just a review of their restaurant Misto. Food is very expensive for Bacolod standards.. Tiny portions as well... They try to incorporate local ingredients but fail miserably. Pomfret fish was old, tough and overcooked, combined with the grease from the bacon it came with, made me want to puke....Everything else was average... Stay at the hotel but eat outside, tons of good restaurants across the street or a few blocks away...

Stayed: March 2018, traveled as a couple
Thank TheWhineguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seda Capitol C, General Manager at Seda Capitol Central, responded to this reviewResponded 23 May 2018

Dear TheWhineguy,

Thank you for taking time to write this review. I am sorry to hear that you had a bad experience at the hotel. Rest assured that your comments are taken seriously.

Sincerely,

Rhett Villaruz
Hotel Manager



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 February 2018

Pros
1. Centrally-located. The must-see city places (and restaurants) are practically walking distance.
2. Comfortable rooms. The bed, bathroom and overall room temperature blend well together to give a comfortable experience
3. Staff is friendly
4. They have a pool
5. Breakfast selection is adequate. I was surprised they have Bacolod specialty viands in the morning (KBL, Inasal, Laswa etc), which is simply delightful
6. WiFi is strong. This is, after all, a business hotel.

Cons
1. They don't have a gym
2. They don't have a bidet
3. Hallway sounds can get too loud (soundproofing isn't that strong)

Overall, will recommend and stay again.

Room Tip: 2nd floor is not a quiet floor, I'll tell you that.
  • Stayed: February 2018, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Wence W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seda Capitol C, General Manager at Seda Capitol Central, responded to this reviewResponded 16 March 2018

Dear Wence W,

Thank you very much for highlighting the positive features of Seda Capitol Central in this review. This is highly acknowledged and appreciated. I would like to inform you that the gym is now open and available for in house guests 24 hours daily. I hope that you will have a more pleasant experience the next time you stay here.

Sincerely,

Rhett Villaruz
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 February 2018 via mobile

The room we booked wasn't available (2 beds) so we compromised on an additional bed in an already cramped room. Dinner was very nice, but extremely expensive (> 100 USD for 2 adults and 2 children) by Filipino provincial standards. There were no tables available for breakfast at 8am. Staff tried reasonably hard to accommodate the shortfalls of the hotel and it's policies, but an uphill battle. Would I return ? Possibly for a special occasion dinner, otherwise unlikely.

Stayed: February 2018, traveled with family
1  Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 February 2018

I would easily rate the Seda 5 STARS for the service alone. Let me start with the hotel itself. It's still under construction but there was never once a disruption of any kind that would disturb the guests. It's almost as if they were working in slient mode. It's a new hotel so the accomodations are new, clean, and comfortable. What makes this hotel stand apart from the competition is the service. Every employee and staff member made me feel at home and welcomed. A special thanks goes out to Front Office manager Sabrina and her amazing and accomodating staff. My personal extra thanks to DIANE and MARY JOY who did everything possible to make my stay pleasant and rewarding. For them going the extra mile to make a guest comfortable was not even a second thought. When I'm back in Bacolod there is simply no other choice for me than the Seda. Thank you for a wonderful stay in your warm and hospital city.

Room Tip: Sorry don't want you occupying my awesome room with a view when I return hehehe
  • Stayed: February 2018, traveled as a couple
    • Value
    • Location
    • Service
1  Thank RomanticTraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seda Capitol C, General Manager at Seda Capitol Central, responded to this reviewResponded 23 May 2018

Dear RomanticTraveler99,

Thank you for the rating you gave Seda Capitol Central and for acknowledging the excellent service of the staff. Guests like you makes us more grateful. I'm sure that they enjoyed your presence in the hotel, too. I look forward to seeing you more often here in Bacolod.

Once again, on behalf of the team, thank you very much!

Sincerely,

Rhett Villaruz
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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