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Surprisingly amazing, Our stay at O HOTEL was exceptional. I did not expect that much with regards to accommodation, But the staff were friendly and the room was beyond comfortable. The location is very convenient with no traffic congestion! I love the parking area of the Hotel so convenient . Thank you O HOTEL Bacolod - for providing a home beyond my home.
Date of stay: January 2025
Trip type: Traveled with family
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All reviews bacolod city hotel management i highly recommend this hotel wifi connection air conditioner talaga resto security refrigerator thumbs staycation
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Bathroom dirty and stinky.too many questions by the housekeeper.they gave us a hard time before they finally decided to move us into a different room..will never stay at this hotel..avoid this hotel at all costs..
Date of stay: May 2023
Trip type: Traveled as a couple
Value
Location
Service
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1. My dirty plates and silverware sat in front of me for hours. 2. They did not ask if my food and drink was okay. 3. They never came back to offer more water, or dessert. 4. They never brought my bill
Date of stay: May 2023
Trip type: Traveled solo
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We recently stayed 2 nights at the O Hotel in Bacolod. We really enjoyed our stay. The room was clean, the breakfast was great and the service was top notch!!! The hotel was under going renovation but it didn’t bother us at all. If the staff had not informed us, we wouldn’t have known it. We will absolutely stay here the next time we’re in Bacolod.
Date of stay: February 2023
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Hotel.com say this is 3 star hotel It is not , it can not be Aircon makes noise like a boat engine Water leaks around the toilet It's dirty Painting in different place inside the room is removed Have not be painted formany years When I ask the staff if this is suppose to be like this They replay me with this is a 3 star hotel This is my most bad hotel ekperiance ever
Room tip: I payd for the breakfast at the booking . but when I arrive there they told me it not was inkludet
Date of stay: November 2022
Sleep Quality
Rooms
Service
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The best hotel i’ve ever been privilege enough to stay at. Front desk staff is extremely efficient, pleasant, hospitable and accommodating. I highly recommend this hotel to anyone visiting Bacolod city.
Date of stay: October 2022
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.