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All reviews bacolod city hotel staff city of smiles home away from home hot shower housekeeping guard security function transportation cafe
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2 - 7 of 246 reviews
Reviewed 22 February 2020

I’m just grateful & thankful to Ms. Naty Sy & family & the entire O Hotel Staff of Bacolod City, for the gracious hospitality, excellent service & great accommodation while I was there.
Special mention to Ms. Tata for her remarkable personality & presence throughout my stay. She's always around to help me with anything. As in anything! Ang galing ni Tata!
The Master’s Cafe, The Front Desk, The Security, The Housekeeping, everyone just made my stay so special & memorable.
Truly everyone made O home away from home. Surely I’ll be recommending O Hotel to friends coming over to the City of Smiles.
Praying & hoping for more success in your future endeavors. Bacolod is blessed to have you!
Thank you very much, hopefully there’ll be more opportunities to stay at your fine hotel soon.
God bless.

Date of stay: January 2020
Trip type: Traveled on business
1  Thank FlyingBrewmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 February 2020 via mobile

Had a little problem regarding reservations of function rooms. Contract wasn't sent. Turns out a contract and an events sheet is different. Had to pay additional for equipments. The hospitality is good and the rooms are decent. But misunderstanding woth their liaison for functions is a little bit off

Date of stay: February 2020
Trip type: Traveled on business
Thank alfredjoseph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 9 October 2019 via mobile

This was our oasis for 5 nights. The staff were great, both at the front desk and and the restaurant.
The rooms were clean. The breakie had plenty of choices with the variety of soup and generosity of omelette some of the favourites.
The mango shake after a long day in the elements was awesome. The water and ice was totally safe to drink.
Would definitely stay here again.

Date of stay: October 2019
Trip type: Traveled with friends
Thank Stuart l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 September 2019 via mobile

Most downtown hotels are average at best. So this one was a surprise, even if service was hit and miss.
Guard upon arrival mught as well have been not there. Guest intake was quick and smooth.
Wifi was good even in the room.
The room was ok even if the hot shower was problematic.
Breakfast was so-so, saved by an egg station.
Guard upon departure was very helpful and courteous.
And the location was good for nite life
Will be back!

Date of stay: September 2019
Trip type: Traveled on business
Thank dudzs2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 September 2019

I was attending a Seminar and was looking for a hotel with wifi when I found this hotel. I thoroughly enjoyed my first visit to the O Hotel in Bacolod City. I was totally impressed with the friendliness of the entire staff. The rooms were clean, and the food in the restaurant is excellent. The quality of the Continental breakfast buffet is really good with varieties-- you actually get fresh eggs--omelettes, or scrambled or boiled (healthy-meals) with a friendly smile. If you need transportation to the airport, they are available for a reasonable cost.

Room tip: Variety of views for the rooms (They provide rooms (floors) for both smoking and non-smoking)
Date of stay: September 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank PPinesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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