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Traveler rating
124
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All reviews bacolod city hotel management i highly recommend this hotel wifi connection air conditioner talaga resto security refrigerator thumbs staycation
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Reviewed July 1, 2017 via mobile

The place is very accessible, the room is cozy and comfy plus the staffs are very accommodating and friendly. Food during buffet breakfast are delicious my kids like it alot. The place is also secure as they have 24hrs security guards which gives assistance if you need a cab/taxi. What i like also is that there's an atm machine nearby. ☺ My kids & I had a great time during our stay and we'll definitely come back again. 👍

Date of stay: July 2017
Trip type: Traveled with family
Thank Cindy T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 26, 2017

We thought that it was great visiting Bacolod again since 2014 we were here.
The services and staffs of hotel were helpful,friendly,always serving guests with a smile.
The foods were delicious as before,No complains about it.

We titled our review as a disappointing trip is because we were taken aback that
the Maestro Johnny Lum wasn't performing.Even the piano was taken off.We didn't see the piano there.Part of our trip coming back and staying at O Hotel was to listen to Mr Johnny Lum's enchanting music.We remembered that when we were here 2014,after a day's out. when we arrived back at the hotel in the evening,entered the lobby,we could hear the soothing,melodious music of Mr Lum.We would walk straight to the Resto. We noted down the schedules of his performance.We have met guests and they were also surprised and mentioned to us that Mr Lum wasn't performing anymore.The guests mentioned they came back to the hotel a few times but they didn't see him performing.
We know the kind of soothing melodious music Mr Lum's playing that guests loves to listen.We are musicians.He's really a professional pianist.He knows the kind of music to be played to fit the ambiance.We have been performing at hotels in other countries.We are not being rude or sacarstic.Usually the hotel managements do not have a ear for music.
They are so busy running the business but they do not know the one important factor of the hotel is a nice soothing music to enhance the ambiance of the hotel and to attract guests because everyone loves music.
We don't think we would ever come back again.

Date of stay: March 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank LENJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 17, 2017

Great customer service. Staff are friendly & Food is the best, clean room and decent price. Can't ask for more. we had a great time. A place where I can consider like my 2nd home. It's a home away from home.

Date of stay: May 2017
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank marikitty29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 3, 2017

I stayed a couple of days in O Hotel for work. The hotel is conveniently located within walking distance from the SM City Bacolod Mall as well as nearby local tourist sports such as the Bacolod Cathedral and Pope John Paul tower. Rooms are clean and breakfast was pretty good.
Would recommend this hotel for business trips - basic hotel facilities and friendly service.

Date of stay: May 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank JennyBugger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 27, 2017 via mobile

We were greeted with a smile and a nice welcome as soon as we walked in. The staff made sure we were comfortable and took care of all our luggages and belongings. Check in was very quick and easy. We were very hungry and went straight to the dining area. The food was amazing! We ordered beefsteak, ribs (very soft), fried chicken with gravy, and pancit palabok. Authentic Filipino food are also available. We had our school reunion at the banquet hall which was very nice. Everyone enjoyed themselves. This is a full service hotel which is at the center of everything. Location is a plus. Accessible to the Cathedral, Central Market, Virgies, BongBongs and SM (one of the biggest malls in Bacolod City which has many restaurants such as Max, Sandok, Burger King andJollibee. It's is difficult to name all because there are so plenty. Wi-Fi is also available and connects automatically in the rooms. When you are in the lobby, all you have to do is ask for the username and password. I mention this because of some of the negative reviews I saw regarding the WiFi. It is definitely available.

Date of stay: May 2017
Trip type: Traveled with family
Thank Sonien R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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