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“friendly staff”
3 of 5 bubbles Review of O Hotel

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O Hotel
Ranked #3 of 29 Hotels in Bacolod
Certificate of Excellence
Metro Manila, Philippines
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“friendly staff”
3 of 5 bubbles Reviewed January 16, 2017

I was traveling with 8 guests from Germany, Switzerland and France for a study tour in Negros Occidental and we're booked to O Hotel as it is accessible location. The room provides basic amenities for shower, there's TV and study table, which is very helpful when working in the room. However, WiFi was not available in the rooms (I was in the 4th floor) and all of us got to station ourselves in the lobby to connect during our first day. The staff was able to sort this problem with internet connection later at night.
The staff attention to guests needs is commendable. Aside from the WiFi problem which they sorted out, they also transferred one of my colleagues to another room at the back when she complained of noise in the street-side of the hotel. The staff also allowed us to check-in early to the rooms as they become available.
If I may suggest to O Hotel management, I will recommend that they replace their towels with new and bigger ones.

Room Tip: ask for rooms at the back side as they are quiet, but select, if you can, the A/C noise.
See more room tips
  • Stayed January 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
1 Thank 143Malou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Las Vegas, Nevada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 8, 2016 via mobile

This hotel is extremely tired. We had no Internet on our floor and had to go to the lobby to connect, which was slow and unreliable. RIDICULOUS! They said they were working on the problem but is was never fixed. There is also no 4G coverage there which compounded the issue. They claimed the hotel was full but we did not see many guests walking around. The beds were just a thin mat on a piece of plywood and the sheets were extremely worn. If you're looking for a prison camp type of experience, then this is the place. The one positive thing I will say is that The Omelette was fresh and very good.

Stayed December 2016, traveled on business
Thank Veritas777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 25, 2016 via mobile

The service here was great. I flew in early morning and they were able to accommodate my early arrival. AC in the room was great... the breakfast buffet was very nice... the room was adequate... clean and safe. The bed was not overly comfortable, but it also wasn't the worst place I've slept. For Bacolod, this place is pretty good. There is an ATM right outside the lobby.

Stayed November 2016, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 23, 2016

grateful i booked again in this hotel.staff were so friendly and accommodating.from the guard,front office staff,resto staff and even the house keeping staff.always had a ready smile on their faces.room are tidy,clean bed and sheets and even their towel.i just hope they will install a bidet on the toilet for guest convenience.
thank you so much O hotel.looking forward to visit your place again.

  • Stayed November 2016, traveled with family
    • Value
    • Rooms
    • Service
Thank jean0530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 21, 2016 via mobile

Spacious Room

Clean Bed Sheet

Aircon cools the room fast

Flat Screen TV with Multiple Cable Channels

Spacious Dresser

Plenty of surface to place my things

Room Service will replace shampoo and soap daily.

Small Bathroom that will overflow with water because there is no proper drainage.

Intermittent WIFI connection

Walls are not soundproof

Limited options for buffet breakfast

Visited: September 28,2016 to October 2, 2016

Stayed November 2016, traveled solo
1 Thank Samantha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about O Hotel

Property: O Hotel
Address: 52 San Sebastian Street, Bacolod, Negros Occidental 6100, Philippines (Formerly Bacolod Executive Inn)
Location: Philippines > Visayas > Negros Island > Negros Occidental > Bacolod
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 29 Hotels in Bacolod
Price range (per night): ₱1,455 - ₱1,806
Number of rooms: 53
Also Known As:
o Hotel Bacolod

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