This resort is not worth of the price. The hype of this place is unreal. Every corner needs renovation. The pool or they call it lagoon is full of mildew. They will give you a coupon to get 2 towels! You are only allowed to get 2 towels! Mind you, the towels are thin and cheap! You have to bring back the towels to get the 2 coupon towels back. So cheap huh? The bathroom in the room is very outdated! They need to polish the bathroom faucets or just blow up the entire bathroom to get it renovated. The restaurants are too pricey! Food and customer service was very lame! Hospitality of the staff needs to step up. People look so unhappy working there.
To end this, I don’t know why talking on the phone was not allowed in the restaurant. Some people just want to come up with ridiculous rules. I will not come back to this place and I do not recommend this to anybody.

I don't know where to start. First of all, the price of this place is not worth it. My wife and I stayed for 2 nights/3 days. We decided to stay here after all the hype and good reviews. With so much expectation, my wife and I were both disappointed. Everything is outdated! Starting from the lobby, their sitting couches looked very dirty. And that already gave me the first sign. When I entered our room, a fly and mosquitoes are already present. Giving the benefit of the doubt, there's a French door going to the back patio. So it's fine! The whole entire room only have one garbage. You have to go to the bathroom every time you throw something away. They need to clean the bathroom much better like making the bathroom faucets shiny. To make this experience worse, I saw a little rat under the bathroom sink In the middle of the night. I told the front desk and manager Aaron the next day about it and they told me that I should have informed them right away. He said they could have given me a new room. Who would transfer rooms at 2am?
The restaurants have ridiculous rules. We were not allowed to talk on the phone while inside the restaurant. I was confused for a moment, I thought I went to a library and not a restaurant. Food was not that good and service was lame.
Lastly, I was so disappointed with the lagoon. The floor was very slimy and the water is dirty. I was only in the water for thirty minutes. We were only allowed to get 2 thin cheap towels. With the price of this hotel, they couldn't provide a good quality towels!
To end this review, do not waste your money coming here. With my experience on this trip, this was a nightmare!

Not impressed. I paid for a day pass and the lunch was SO LIMITED! Barely any choices available. If you're a vegetarian (I'm not by the way), then you're tough outta luck I'm afraid! It's chicken adobo or fish. That's it.

We went to the gym and I was in-between sets, and I went on my phone to check my notes for which set I wanted to do next. The person at the gym reception came waltzing in and told me I'm not allowed to use my phone to text anybody. There's signs on the door saying no music to he played, that's fair enough. But I was simply looking at my notes to see what set I wanted to do next as I couldn't remember what I'd written down. I couldn't believe I was told I wasn't allowed to even do that?!

I'd understand if I was holding up equipment but only me and my partner were in there?!

Absolutely terrible service, I'm gobsmacked quite honestly. I wouldn't return here if you paid me! Absolutely ruined my workout vibe and I ended up walking out pretty upset.

Don't bother going here!