It was a great stay with you, Plantation Bay. As always, great staff and good food! My son and the entire family really enjoyed our stay with you. Although the air-conditioning in our room was not working well, you really fixed it that day (even it took you until night time). You even provided kits like alcohol, mask and gloves. Overall, it was nice and relaxing stay!More
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We stayed here during our quarantine stay when we went home to the Philippines. We didn’t feel like we were quarantined at all because of the calm and peaceful environment of the place. It was a stress-free stay because the staff took care of all our needs, as well as the coordination with the appropriate agencies regarding our swab test results and airline concerns. Kudos to the General Manager, Mr Efren Belarmino, for a job well done!
Dear MA R Fernandez,
Thank you for sheltering in place at Plantation Bay!
We accommodated scores of returning overseas Filipinos from Canada to the USA to the UK to Japan these past months, and like you, all of them appreciated our tranquil ambience and helpful service.
Our proactive staff are indeed our biggest asset, and it's always uplifting to meet a guest who appreciates our efforts at looking after our guests.
Thanks again for the heartwarming review. Keep safe!
Sincerely,
Efren P. Belarmino
General Manager
Because of the Covid pandemic, my flight from San Francisco to Manila was cancelled 4 times. Finally Philippine Airlines advised my July 3 flight was moved to July 4 & redirected to Cebu Province instead of Manila. Testing for Covid & hotel Quarantine would be in Lapu Lapu City, Cebu Province. At first I was hesitant due to the rise of Covid infections in Cebu City. I was scared but decided to push through. Having had 4 previous cancellations, my return flight was long overdue.
God be praised! My odyssey went very well. San Francisco Airport was eerily empty except for PAL counters. I landed safely at 4:30AM July 6 in Mactan Airport, Lapu Lapu City. Deplaned at 4:40 & was done with all - immigration & Covid testing by 5:10 a record 30 minutes! Mactan Airport had their systems in place; the airport Bureau of Quarantine & Covid testing personnel were efficient.
Hotel liaison staff fetched me at 5:15AM & I was in Plantation Bay Resort & Spa in 20 min. The reservations desk gave me a gorgeous suite with a beautiful view of the lagoon. An ante room with powder room, bedroom with beautifully appointed bathroom with tub & top all these with a wonderful view of the lagoon! Everything was spotless & very clean. I will enjoy my quarantine here I thought to myself; the ambience is so relaxing. I had breakfast outside in the lanai with birds chirping, the warm sun to boost my immune system & a cool breeze.
I was pleasantly surprised as the Covid test result was released after 1 day, at 9AM July 7! The hotel front desk took care of printing my negative test result & my Quarantine Medical Clearance. July 8 noon flight to Manila left on time. My stay in Plantation Bay Resort & Spa was not only pleasant during this time of Covid, it was comforting as I knew the hotel passed all health & quarantine safety regulations.
Dear Carmen S. Araneta,
Plantation Bay Resort and Spa has implemented comprehensive precautionary measures to protect its guests while still allowing them to fully enjoy the resort experience. Thank you for being a testament to this, and for sharing your lovely photos.
We are glad that you had such a wonderful experience as a returning overseas Filipino, and that you took the time to write a detailed review reporting many of the qualities that make Plantation Bay a one-of-kind resort. Our Housekeeping Department especially appreciates your compliments about your spotless suite.
Thanks again for the kind sentiments. We look forward to welcoming you back!
Sincerely,
Efren P. Belarmino
General Manager
We having a tour here, it was very comfortable. Swimming pools are wide and boat activity is cheap and fun. Restaurant good but no problem. I'm planing to stay this hotel soon to experience the activities.
Dear ronnelc273
We are happy to learn that you enjoyed the tour of our property and found the resort amazing. We’re also glad that you appreciated our restaurants and the swimming facilities. We hope you will be able to stay with us and experience our hospitality and various leisure activities.
Sincerely
Efren P Belarmino
General Manager
Plantation Bay is one of our favorite short getaways! The lagoon right outside the room makes quite a difference in the experience so the "Lagoon Side" upgrade was well worth it! We loved going outside the room and immediately having access to the beautiful lagoon! At night, the live jazz music resonated around the resort. The staff were amazing and the food was great! Will definitely stay again!
Dear Roelhim
Plantation Bay's primary form of landscaping is water—with the rooms overlooking a lovely expanse of private beaches and waterways—and we're glad that you appreciated our lagoon side room. These rooms have close access to the lagoons; you can be in the water in one minute or less.
We are happy that you consider Plantation Bay as one of your favorite getaways, and that you had an enjoyable and relaxing experience. Thank you also for sharing how impressed you were with our staff, food, and nightly entertainment. We look forward to your next stay with us.
Sincerely
Efren P Belarmino
General Manager
The amenities, activities and wide variety of swimming locations was superb! The Dive rock was a hit for my family. The staff were very pleasant, helpful and catered to our needs extremely well. The activity crew members were very very helpful during the snorkeling excursion and very nice to have all their hands on deck with snorkeling assistance, food and making sure we had a great time!
Dear glicelannp
We are pleased to read that you enjoyed our various leisure activities and facilities, especially the dive rock. Plantation Bay does its best to make sure our guests need not go far to relax and have fun, and we are happy that you had a great time. Most of our guests find our staff very friendly, helpful, and courteous, and we’re glad you appreciated our efforts and found the resort excellent.
Sincerely
Efren P Belarmino
General Manager
