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Reviewed November 28, 2022 via mobile

I did not know that this resort was undergoing a soft opening upon our visit. We had searched on Agoda and Orbitz and this place kept popping up. Photos looked good and the rates seemed a good value. We booked 4 days 3 nights here in a standard room. Although Google maps took us off-roading we finally got on track and arrived safely. It's ashame we arrived after dark as you cant truly experience the beauty of the building or exterior architecture at night.

The bell-boys helped us unload our luggage and someone even valet parked our car for us. We went up to the lobby and the Interior Design was stunning. It made me wonder what the rooms and the rest of the hotel was going to be like. We got checked in right away and up to our room with some cool funky bracelets.

My first impression upon arrival in the room was a soothing, modern contemporary Design, minimalist yet still had everything we needed and a balcony. The bathroom was roomy and refined with a rain shower and stone everywhere.
There was a refrigerator but it was hidden away in the millwork just like the safe was. There was a huge bed and an extra large comfy chair and side table as well. It felt inviting and warm to me.
After a good night sleep we got up to go-to our scrumptious breakfast at "The Kitchen" (please read my review about this amazing place too) and then went to go swim. Everywhere I turned I was pleasantly surprised at the Interior Architecture and the inviting spaces all around. The two giant infinity edge pools were awesome with a fantastic view of the beaches and islands.

This place is well thought out with our guest experience in mind. Not to mention, for me, the Architecture was both unique and stunning. We enjoyed a morning at the pool and even went down beach side to enjoy the ocean for a while too. Everywhere we went we were greeted and welcomed by a warm friendly staff. Most even knew my name.

We had a couple small challenges with the phones and some other items that were corrected quickly by a great Manager Glenn. He told us a little history of the hotel and invited us to have a spa.
On our third day there we decided to take him up on his offer and it did not disappoint at all. (Please see my other review about the spa).

I found this hotel to have a great value for the money, well appointed rooms, classy service, well designed spaces that give you a peaceful relaxing feeling. I would highly recommend this place over many of the other big name, more expensive resorts we have stayed at on Mactan island.

Room tip: You MUST eat at "The Kitchen" not just for breakfast but lunch or dinner as well. The Spa is a must try experience as well.
Date of stay: November 2022
Trip type: Traveled as a couple
1  Thank Rob B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
THE REEF ISLAND RESORT MACTAN, General Manager at The Reef Island Resort Mactan, Cebu, responded to this reviewResponded December 28, 2022

Dear Rob B,

Thank you for taking the time to post your feedback. I am so happy to hear that you enjoyed your stay here at The Reef Island Resort Mactan. Your premium comfort is our utmost goal and we are delighted that we exceeded your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!

Gerra L.
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.