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Be Resorts - Mactan
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$98
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Free cancellation until 03/25/23
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Reviewed February 14, 2020
Affordable Stay

Stayed in Punta Engano, Mactan every year and I find all hotels in the area to be costly compared to other hotels in Mactan and Cebu. Compared to other nearby hotels, Be Resort is reasonably priced. This place has a nicely-designed lobby and room fixtures. The beachfront is clean. It is quite nice to just lounge around at the beachfront especially at night. During weekends though, this place gets crowded and since this hotel is a small boutique hotel, you don't get the relaxing vibe of the bigger resorts in the area. Breakfast, however, is never a good option. There are not much restaurants near the area, so dining has limited options.

Date of stay: September 2019
Ask attyjing about Be Resorts - Mactan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
beresortmactan, Hotel Manager at Be Resorts - Mactan, responded to this reviewResponded February 15, 2020

Dear attyjing,

Thank you for sharing your review with us! We are really glad that you have chosen BE as your stay itinerary in the quiet Punta Engaño strip. At BE, we always make sure that our guests get the most out of their stay with us at an affordable deal. It's also nice to hear from our guests like you that our hotel has a good design appeal to it and that you enjoyed lounging by the cabanas.

With regards to your mention about the crowd in our resort especially during weekends, we sincerely apologize if this has compromised your quiet stay with us. Please be reassured that we will try our best to remind other guests to keep their voices down to a minimum. For your comment about the food served at Salt Restaurant, we are in the process of improving our menu so that we will be able to provide you with the best dining experience.


We hope to see you again and serve you better during your next stay with us!


Sincerely yours,

Malou Saraum
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2020
Mactan beach resort

We visited last August with my daughter and son in law. I was able to enjoy the pool and the beach. Though i think some furnitures needs to be upgraded.

Thank you be resort a memorable stag at Mactan.

Date of stay: August 2019
Trip type: Traveled with family
Ask 259dorism about Be Resorts - Mactan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
beresortmactan, Hotel Manager at Be Resorts - Mactan, responded to this reviewResponded February 15, 2020

Dear 259dorism,

Thank you for sharing your review with us! It's nice to hear that we have guests who would recall their stay with us and we are glad to hear it from you. It would be nice to see your photos at BE. We hope you enjoyed our resort facilities during your stay such as our pool, beach, gym, game room, and floating playground. You should try paddling with our new BE Kayak in your next visit.

We hope to see you and your family soon and provide you with the best service again.


Sincerely yours,

Malou Saraum
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2020
Exp

It was good

And very nice because everyone here is very kind person and they treat us with full and pure of hospitality. I wish I could go back there sometimes with my family and friends and workmates and everyone I could

Date of stay: February 2020
Trip type: Traveled with family
Ask 809catp about Be Resorts - Mactan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
beresortmactan, Hotel Manager at Be Resorts - Mactan, responded to this reviewResponded February 12, 2020

Dear 809catp,

Thank you for sharing your excellent review with us! We are delighted to know that you had a great time with us because of the good service of our staff. We hope that you enjoyed the resort facilities as well such as the pool, beach, floating playground, kayak, and many more.

We would be happy to see you, your family and friends in your next visit!


Sincerely yours,

Malou Saraum
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile
Cheap = cheap

Ok.. the rooms.. i wont comment so much on. It's so so. The blower in my friend's room doesn't work... i asked for a towel 3 times... within 2 hours.. thank God.. i didn't get it until i left the hotel. Still don't have it. Hahaha what a surprise.

It's truly sad when i have to rate resorts or hotels like this. And they don't even have any protocols on how to handle complaints like this even when i did tell them to their faces that their service is the worst.

Date of stay: January 2020
Trip type: Traveled on business
Ask bochi168 about Be Resorts - Mactan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
beresortmactan, Hotel Manager at Be Resorts - Mactan, responded to this reviewResponded January 15, 2020

Dear bochi168,

Thank you for leaving us a review. It is in reviews like this that allow our team to improve on our services and rectify the issues raised by our guests like you. We sincerely apologize if we weren't able to provide you the kind of service that you expected from us. With regards to your mention on our in-room amenities (hair dryer and towels), all our rooms have hair dryers and our staff will be more than happy to assist you if you call BE Express. For the towels, our Housekeeping staff sets up two of these in all rooms for guests' use. We can provide more towels upon request. However, I truly understand your sentiment on the delay of delivering your request. I will personally investigate on this matter so that it will not happen again. Rest assured, our team will work hard to continuously improve.

We hope we can make it up to you next time. See you again soon!


Sincerely yours,

Malou Saraum
Hotel Manager

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Reviewed January 9, 2020 via mobile
Disappointed

It's too sad because we are high paying guest and we are not getting a service that we are entitled for! No 10 minute rules in this hotel. First, I've asked to open the balcony when I arrived nobody came so need ko tumawag para mag follow up and called for a room service menu after 20 minutes i called for follow up and almost an hour now, still no one care to deliver the room service menu!! It's too bad.

Date of stay: January 2020
Trip type: Traveled as a couple
Ask OphieMarieG about Be Resorts - Mactan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
beresortmactan, Hotel Manager at Be Resorts - Mactan, responded to this reviewResponded January 14, 2020

Dear OphieMarieG,

Thank you for leaving us a review. It is in reviews like this that help us improve on our services. All of our staff work hand in hand to let our guest enjoy their stay and we sincerely apologize if we have fallen short of this mission of ours. With regards to your mention on the delay in room service menu, I will personally investigate on this matter so that this will not happen again. I personally understand your remark on the 10-minute rule, with it being practiced in most hotels including ours. We understand that our guests like you are on to have a great time. Rest assured, i will inform our team to be more conscious of guests' requests.

We hope we can make it up to you in your next visit.


Sincerely yours,

Malou Saraum
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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