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“Fine Hotel ”
3 of 5 bubbles Review of Cebu Grand Hotel

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Cebu Grand Hotel
Ranked #60 of 87 Hotels in Cebu City
Iloilo Province, Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fine Hotel ”
3 of 5 bubbles Reviewed February 16, 2017 via mobile

Affordable hotel with fine and typical hotel room.. It is not modern but quite practical to stay... Spacious room and CR... It is near business location and malls... Starbucks just across the street... Strategic and accessible location also..

Stayed December 2016, traveled on business
Helpful?
Thank meg_tweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    19
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    40
    15
    9
See reviews for
14
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27
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Catskill, New York
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 7, 2017

short 25 minute cab ride from airport. Room clean, comfortable. Staff friendly, helpfull
Stayed one night after a late arrival into Cebu. Room clean, quite. Restaurants very close. 15 minute cab ride from hotel to ferry terminal.

  • Stayed January 2017, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Mick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review, February 8, 2017
Dear Guest

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Thank you for choosing Cebu Grand Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davao City, Philippines
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 14, 2017

Great hotel! The rooms were very tidy. The housekeeping also did a great job and came as soon as we called. Nothing special about the breakfast meal but it was okay. Wifi connection is only limited to 2 devices which was disappointing since our room is for 4 pax. The front desk people were inattentive.

Stayed October 2016, traveled with friends
Helpful?
Thank Pola A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review, January 18, 2017
Dear Guest

Thank you for your review and for choosing our hotel. Were happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Belgium
Level Contributor
628 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 bubbles Reviewed January 12, 2017

When I arrived just after midnight the receptionist was very nice. She gave me a big room. To my surprise, the room had NO window, which was not what I had asked for. When arriving in the room and set down on the chair ... it collapsed!! Luckily, I didn't heard myself. When I was trying to put some stuff into the fridge ... it didn't work ... Bad start !!! The receptionist gave me another room! The following morning I continued to have several other problems. too lengthy to explain! Luckily, they were all solved by the great initiative of the receptionist Ms. ANA. A big thank you to her !! A major shortfall was the unreliable WiFi system of the entire hotel. This is unacceptable, especially, if you have foreign visitors who do NOT have a local service provider!!

Room Tip: Assure room has a window, unless ordered otherwise! All electrical equipment there, i.e. fridge, cof...
See more room tips
  • Stayed January 2017, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Otto B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review, January 14, 2017
Dear Guest,

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Were happy that you enjoyed your stay and were looking forward to having you again as a guest in our hotel Thank you for choosing Cebu Grand Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed January 12, 2017

Negative:
-Poor wifi
- Poor breakfast buffer
- water pressure low

Positive:
- nice staff and easy deal with (the receptionist even lent me her personal mobile wifi)
- free use of gym with instructor

We traveled Cebu and stayed in this place twice (no choice, haha, its APEC time - good hotels were already fully booked) in 2015

Room Tip: bring your own mobile wifi
See more room tips
  • Stayed February 2016, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank R_Briz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this review, January 14, 2017
Dear Guest,

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!I'm looking forward to having you again as a guest in our hotel. Thank you choosing Cebu Grand Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cebu Grand Hotel

Property: Cebu Grand Hotel
Address: N. Escario Street | Vibo Place, Cebu City 6004, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #60 of 87 Hotels in Cebu City
Price range (per night): ₱1,894 - ₱2,592
Hotel Class:3 star — Cebu Grand Hotel 3*
Number of rooms: 99
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