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“Not so Grand”
Review of Cebu Grand Hotel

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Cebu Grand Hotel
Ranked #67 of 92 Hotels in Cebu City
Reviewed January 6, 2017

Visit in December 2016, the hotel is very dated, water pressure in room is poor, carpet on floor just carpet squares that should have been replaced years ago. Breakfast only so so . Swimming pool is small and badly maintained. Location is Ok central to Ayala mall and downtown approximately 60 pesto by taxi. Staff are friendly and check in and out efficient.

Stayed: December 2016, traveled as a couple
Thank TonyMac60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this reviewResponded January 9, 2017

Dear Guest,

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon. Thank you for choosing Cebu Grand Hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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21 - 25 of 147 reviews

Reviewed December 20, 2016 via mobile

Love the room, neat and tidy. The bistro offers room service for food which were amazing and super tasty!
Didnt like the shower current but overall, our stay in the hotel was excellent.
Nice and accommodating staffs.
Theres a coffee and fast food shops walking distance from the place.

Stayed: January 2016, traveled as a couple
Thank Mary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this reviewResponded December 21, 2016

Dear Guest

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.Thank you for choosing Cebu Grand Hotel!

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Reviewed December 15, 2016

Had availed the business lunch. We were not given the choices as the only available seat meal is grilled tangigue. The waiter was very accommodating to us. We waited 15mins for our seat meals. The fish was fresh enough that it taste really great. Included in the seat meal is mixed vegetables tossed in butter. The rice servings was perfect for my dosage as I only take half cup of rice each meal. After the meal we were treated with a fresh watermelon as a dessert. Each set meal cost P295 without drinks but with ample service water provided.

It could be the GRANDiest if the internet connection was reliable enough. I was having having difficult time sending a very important email because of the intermittent connection.

If if were to define an excellent business lunch;
1. Good food
2. Fast Internet

  • Stayed: December 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank bodieandtheblowfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this reviewResponded December 21, 2016

Dear Guest

We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you for choosing Cebu Grand Hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2016

we stayed here for 1 night because we could not get into preferred hotel.
it is a 2 star hotel - it is getting a little old but is clean. wifi was very bad.
Pool very small. Staff were ok.
Had problems - near impossible to get taxi at peak times.
The food was surprisingly good at breakfast
this hotel is ok if you want a cheaper hotel and is not far from mall - 70pesos ride.

Room Tip: get front room
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  • Stayed: December 2016, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank philipbZ8524BX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this reviewResponded December 17, 2016

Dear Guest

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you for choosing Cebu Grand Hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2016

The location is very good which is right within the business district. There are nice bars and coffee shops where you can hang around to relax after some business sorties. Rooms are moderately sized, comfortable and clean. Good T & B. Reasonably priced. Employees are courteous. A good place to stay whether for business or leisure trip. I have a problem though with intermittent Wifi connection.

  • Stayed: September 2016, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank alexolis23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGHReservation, Front Office Manager at Cebu Grand Hotel, responded to this reviewResponded September 14, 2016

Dear Guest.
Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit If you're traveling to our area gain soon, don't hesitate to call us. All the best and see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cebu Grand Hotel

Address: N. Escario Street | Vibo Place, Cebu City 6000, Philippines
Location: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #67 of 92 Hotels in Cebu City
Price Range: ₱1,971 - ₱3,133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cebu Grand Hotel 3*
Number of rooms: 99
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