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abstuldanes
Makati, Philippines

Old hotel but good enough

3.0 of 5 bubblesReviewed Feb 17, 2018
we only stayed here for a night. good location as it is very very close to ayala mall - 3 minute walk.
room is spacious but quite old. however complete with a fridge, coffee and tea making facilities, good AC, good cable tv, good quality shampoo, lotion and soap. helpful and friendly security guards.
Date of stay: February 2018
Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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Reviews (288)
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45 - 50 of 288 reviews
Reviewed February 8, 2018

I have stayed her before. The Management is good and is trying to compete with newer and better hotels. The hotel is old hotel and needs improvement. The bathroom fixtures are old and do not work properly. The breakfast is prepared for locals. One mus like fish and rice to enjoy the breakfast meals. Otherwise, the management makes an effort to keep their customers happy.

Date of stay: February 2018
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Traveler89052
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 1, 2018

The room was clean and the location was very close to Ayala Mall very convenient. The rate is very affordable and has private parking and the staff are helpful.
They have a buffet breakfast menus are ok.

Date of stay: January 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank CHERRIEB29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 28, 2017

Nice and clean. Good value for your money. Breakfast was quite expensive and the it wasnt always really good.
The staff was really polite and helpfull. All in all a good experience, i didnt go back because i found a place closer to a bar where i was spending lots of time and the taxi trip took always so long because of the heavy traffic.

Date of stay: December 2017
Thank Kra p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 13, 2017

If you are concerned with your budget, accessibility and location, I would highly recommend Diamond Suites. Considering that it is situated with other major hotels in Cebu and a few walk only to the Ayala Center, staying in Diamond is truly a great choice. The rooms are clean and my family loves the pool area over looking the city lights on night time. The food served at the buffet was great with varied choices.

Though, we have to note that we felt uncomfortable with one of their front desk staffs (think her name is Kim). She was somehow sarcastic on her approach as we were asking for assistance. We ordered breakfast and we requested to have it delivered at our room as my Mom was feeling a bit under the weather that day. We find it very rude, as we are expecting her to be helpful on our concerns which I believe is necessary for great Hotel Services.

Overall, our stay was great in Diamond Suites.

Room tip: Check out the pool area at night time.
Date of stay: October 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Rai D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 7, 2017 via mobile

The hotel is located nearby Ayala Mall. It's a one way street. Has a private parking and the staff is very helpfull. The room is very clean, nice shower with a lot of warm water pressure. The Breakfast is buffet served and lot of choices.

Date of stay: December 2017
Trip type: Traveled on business
Thank loocdos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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