We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Expedia.com
₱3,109
Fully refundable before Tue, Mar 26
Get rewarded with One Key
Booking.com
₱2,374
Vio.com
₱1,955
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,650)
Filter reviews
1,650 results
Traveler rating
1,218
333
60
17
22
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,218
333
60
17
22
Show reviews that mention
All reviews rooftop bar john michael breakfast buffet ayala mall accommodating staff food choices business trip deluxe room vilma supervisor cafe rica riel joshua sir roofdeck philippines
Selected filters
Filter
Updating list...
1,161 - 1,166 of 1,650 reviews
Reviewed May 20, 2017

a very warm welcome and cheerful staff.Breakfast was varied from Filipino food in the main to cereals and toast.The room was spacious and well equipt.Well located for the city and Ayala mall with its numerous shops.Overall a very pleasant stay and friendly staff.

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Colin B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdTongco, Manager at Harolds Evotel Cebu, responded to this reviewResponded May 22, 2017

Dear Colin B,

Greetings from Harolds Hotel!

We appreciate your kind review. Here at Harolds Hotel, we always welcome you with warmth and cheerfulness to make you experience what the Cebuano hospitality is all about. Your comfort and satisfaction is our top priority, that is why we are delighted that your stay was very pleasant.

Looking forward to your next visit.

Yours in service,

Ed Tongco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2017

I chose to stay for an extended period at Harolds due to feedback and customer reviews from Trip Advisor. I arrived early on the day of arrival and was checked immediately into my room which was a Deluxe Suite. The room was spacious and clean. The staff were friendly, curious and helpful during our entire stay. We graced the roof deck a few times and found the food and drinks to be of great value. One tip, breakfast is amazing but can get very busy so pick your time and be patient. The location of the hotel is good for the Cebu Highlands and for the main shopping malls. We had a great stay for sure and will be back. One final note we booked way in advance and got a great deal.

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank GorSS60
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdTongco, Manager at Harolds Evotel Cebu, responded to this reviewResponded May 22, 2017

Dear Ter F,

Warm greetings from Harolds Hotel!

We appreciate your generous review. It is a delight to know that your stay with us was great! Here at Harolds Hotel, your comfort and satisfaction is of utmost importance to us. And our staff will always take pleasure in being of service to you in order to make your stay amazing.

Looking forward to your next visit.

Yours in service,

Ed Tongco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2017

The room was fantastic, spacious and very comfortable. It was quiet, clean and had a great bed and pillows, bathroom modern and well equipped. Great rooftop restaurant and bar. Very friendly and very helpful staff, especially in the breakfast room. Great breakfast, only fresh bread and rolls missing in addition to the offered sliced toast bread. Good location and free shuttle to Ayala mall 4 times a day. Thanks for the great experience, Harolds!

Room tip: Higher floors have quite a noise from the rooftop restaurant/bar
Date of stay: May 2017
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tommy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdTongco, Manager at Harolds Evotel Cebu, responded to this reviewResponded May 22, 2017

Dear Tommy B,

Warm greetings from Harolds Hotel!

Thank you very much for your kind and generous words. Your great experience is what we aim for here at Harolds Hotel. Your comfort and satisfaction is of utmost importance to us and we continuously want to make you feel what the Cebuano hospitality is all about through the little gestures of care by our staff.

We are looking forward to your next visit.

Yours in service,

Ed Tongco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2017

The location was convenient to Ayala Mall, restaurants and attractions. There is a great restaurant on the roof of the hotel! Staff was extremely courteous, room was very clean and the view from my room with a balcony was awesome. I would definitely stay there again.

Room tip: Request a room with balcony!
Date of stay: May 2017
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
Thank Dave T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdTongco, Manager at Harolds Evotel Cebu, responded to this reviewResponded May 19, 2017

Dear davewtidwell,

Warm regards from Harolds Hotel!

Thank you for your kind and wonderful review. We are delighted to know that your overall experience with us was great! Here at Harolds Hotel, we aim to make you feel what the Cebuano hospitality is all about through the little gestures of care we give you. We will certainly keep up the good work.

Looking forward to your next visit!

Yours in service,

Ed Tongco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2017

I was looking forward to spending New Years eve but turned out to be a disappointment being and older person i did not want to go into the main part of town just want a nice meal a few drinks but it was not very good limited food and they ran out of much and was all over about 22:00

Date of stay: January 2017
1  Thank Ross S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdTongco, Manager at Harolds Evotel Cebu, responded to this reviewResponded May 18, 2017

Dear Ross S,

Greetings from Harolds Hotel!

Please accept our sincere apologies for the inconvenience you have experienced. Here at Harolds, we have always placed the highest importance on the welfare of our beloved guests.

We thank you for informing us of the matter. It was an unforeseen incident and I am taking full responsibility if the responses made did not meet your expectations. Rest assured that this will not happen again as actions are taken immediately to prevent similar problems from occurring in the future.

We hope you can visit us again and I will personally see to it that your stay will be comfortable and worthwhile.

Yours in service,

Ed Tongco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews