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All reviews breakfast buffet one night stay accommodating staff wifi ayala
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Reviewed April 11, 2017 via mobile

We stayed 4 nights in this hotel and we had a very pleasant time in here, helpful staff always ready to help in anything you asked, breakfast wasn't bad, room were always clean everyday. We will come back here for sure .

Date of stay: October 2016
Trip type: Traveled with friends
Thank Javier B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Hotel Elizabeth Cebu, responded to this reviewResponded May 22, 2017

Dear Javier,

Greetings from Fersal Hotel Group!
Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review.
We are grateful of your appreciation of our hotel and staff.
We hope that you would recommend us to your family, friends and company.
We are looking forward to your stay.
For further inquiries and reservations, please email reservations@hotelelizabeth.com.ph or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2017 via mobile

We had a great stay here, we were here for 4 days and it's located nicely in the city so you have easy access to all the malls and restaurants.
The staff here are excellent always smiling and willing to help.buffet breakfast was good with a nice selection for everybody.

Only issue I'd say is the wifi which wasn't so good.

Date of stay: April 2017
Trip type: Traveled as a couple
Thank AvadhK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Hotel Elizabeth Cebu, responded to this reviewResponded May 22, 2017

Dear Avadh K,

Greetings from Fersal Hotel Group!
Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review.
We are grateful of your appreciation of our hotel and our proximity to your area of interest. We are happy that you find our staff very friendly.
We hope that you would recommend us to your family, friends and company.
We are looking forward to your stay.
For further inquiries and reservations, please email reservations@hotelelizabeth.com.ph or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

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Reviewed April 6, 2017

Stayed 3 days in Feb 2017. The hotel is beautifully decorated and the rooms are not huge, but comfortable with a great bed. The location is within a 5 minute walk to Ayala mall which is fantastic shopping and eating. Food at the hotel off the menu was fine but the free breakfast was mostly cold. Service is great as it is in most Filipino hotels. The Elizabeth is not a budget hotel but well worth the price. Highly recommended.

Room tip: We were facing the main street and could not hear any street noise.
Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank randys296
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Hotel Elizabeth Cebu, responded to this reviewResponded May 22, 2017

Dear Randall S,

Greetings from Fersal Hotel Group!
Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review.
We are grateful of your appreciation of our hotel and our proximity to your area of interest. We boost highly affordable packages on meetings and special events and we are glad that you have appreciated it.
We hope that you would recommend us to your family, friends and company.
We are looking forward to your stay.
For further inquiries and reservations, please email reservations@hotelelizabeth.com.ph or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2017 via mobile

Room isn't same as seen from the photos, there is no carpet but wooden floor which is not flat😔
Outdated interior and the amenities are not well maintained, most disappointed part is the ripped towels and beddings.
However the location and most helpful staff are the beauties of the hotel. If you like shopping the metro supermarket and Ayala mall is only 5mins walking distance and staff are super helpful and nice.

Date of stay: April 2017
Trip type: Traveled with family
Thank KirschWu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Manager at Hotel Elizabeth Cebu, responded to this reviewResponded May 22, 2017

Dear KirschWu,

Greetings from Fersal Hotel Group!
Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review.
With regards the wooden floor when you expected carpet flooring, please be advised that we do have carpeted rooms also. If request was made through the front desk this could have been resolved immediately in case room is available.
But we are grateful of your appreciation of the staff and proximity to malls.
We are looking forward to your stay.
For further inquiries and reservations, please email reservations@hotelelizabeth.com.ph or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

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Reviewed March 31, 2017 via mobile

Strategically located beside Ayala mall. Good ambience in the room. Complete ammenities and in good condition. Wifi worked well anywhere in the hotel. Food are good and lots of choices. Breakfast is international but lots of local food as well. Staff are all friendly. This hotel is highly recommended.

Date of stay: March 2017
Trip type: Traveled on business
Thank jackmorales1925
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MBDAce, Corporate Sales & Marketing Maanager at Hotel Elizabeth Cebu, responded to this reviewResponded April 1, 2017

Dear Jackmorales1925,

Greetings from Fersal Hotel Group!
Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review.
We are grateful of your appreciation of our hotel and our proximity to your area of interest. We boost highly affordable packages on meetings and special events and we are glad that you have appreciated it.
We hope that you would recommend us to your family, friends and company.
We are looking forward to your stay.
For further inquiries and reservations, please email reservations@hotelelizabeth.com.ph or call 02-9122691/ 9112161/ 09228572543/ 09277210578/09397708213.

With Best Regards,
Ace Banabana-Del Rosario

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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