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1 - 6 of 299 reviews
Reviewed July 9, 2022

The price is reasonable. Commend how the rooms are so clean, love the shower. Breakfast was also good. Staffs there are also kind and always smiling to you. Location is pretty accessible. Worth the stay.

Date of stay: July 2022
Trip type: Traveled as a couple
Thank U4074VHchelseas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 13, 2020

Ive stayed here a few times and just now in 2020 Im catching up on my hotel reviews so will give them a 5-star. They have good hospitality too, good food, a bit hot in the rooms depending on the time of year, but hey is the Philippines, it's a hot place country.... anyway Cebu is a nice break from crazy, busy Manila.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank ABCNavigator
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this reviewResponded June 15, 2020

Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Keep Safe!

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Reviewed March 13, 2020 via mobile

Should be ZERO of 5. A computer error caused me to have 2 unrefundable reservations. I suggested several reasonable alternatives to reselling the overbooked room to avoid being charged twice but some communist management mindset insisted on hell no. I deserve extreme punishment for a computer error. There are many hotel options in Cebu. Pick another!

Date of stay: March 2020
Trip type: Traveled solo
3  Thank Sephuzzy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this reviewResponded March 14, 2020

Dear Guest, We understand your concern however your reservation is non-refundable. We have offered you to use the other booking in the future. We hope you give us another chance as we will definitely make it up to you.

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Reviewed March 9, 2020

Feeling tired and hot when I reached this hotel, I became upset when they wouldt NOT give me the applicable discounts! All the other 5 hotels I had previously visited during these trips to the Visayas gave me 20 % discount! I was told to discuss this with Booking.com where I booked my 3-nights stay here.

My mood changed when I saw my modern and clean room located at the 4th Floor. The floor is made of hard wood and beddings appeared newish. There are 2 Free bottles waiting for me and the refrigerator has soft drinks and water for sale. Wifi is fast and there is hot water in the shower.

Korean Air CANCELLED FLIGHTS: The Front Desk personnel named Sam and June helped me get new flights from Manila to Washington, DC. It took us almost 3 hours to iron this out, but they both persevered until I finally got my new flights! They even printed my new itinerary.

My being upset and disappointed were replaced by THANKFULNESS and ADMIRATION to these 2 employees plus the other ones I met during my stay.

I will definitely stay here again. I'll recommend it to my friends and family, particularly my sister who is planning to visit Cebu in June 2020 with her husband.

Date of stay: March 2020
    • Location
    • Rooms
    • Service
2  Thank LolaGo1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this reviewResponded March 10, 2020

Dear Guest, Thank you for staying with us and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

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Reviewed February 12, 2020

Good place for overnighting in the city. Very good food in the restaurant, friendly staff, adequate room facilities. Unfortunately air conditioning not brilliant In our room which gave us a couple of sweaty nights.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
Thank Kazylaz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jade Marie D, General Manager at Cebu R Hotel - Capitol, responded to this reviewResponded February 14, 2020

Dear traveler, thank you for staying with us. We have sent your feedback to the personnel concerned. We apologize for this bad experience.We do hope you give us another chance as we will definitely improve our services.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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