The property is perfectly situated at the heart of the city perfect to have City Tour for nearby restaurants and attractions are just few meters away. It's a decent choice for a budget hotel. Highly recommended.
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The Good:
Very cheap with warm water, good Cable TV, good room lighting, wall safe, dressing table & mirror and OK a/c. They brought an extra pillow for each guest, without being asked. CR floor mat arrived unrequested too. Nicely cooked and reasonably priced Filipino breakfast in the fresh and clean lobby restaurant. Very quiet hotel. Taxis always available outside the front door (their go-to Canteen is across the road). Staff are trying!
The Bad:
Very, very basic rooms, lower quality finishing, slightly worn... but adequate. Amenities are just a single tiny bar of soap for each Guest; who share a single roll of toilet paper. Extra pillow was too thin. Window, but no view, from ground floor rooms. Poor maintenance: worn flooring, running toilet, safe not working, side-table lamp not working, room power-card receptacle faulty. No lift (elevator).
The Ugly:
Lack of a blanket on the bed (just one thin sheet). How can you get cosy?
Tip:
Request room cleaning, daily.
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Only stayed here one night for a stop over before our plane, about 20 mins away from airport walking distance from food restaurant, walking distance from shopping cente.
Staff were really helpful and friendly (even let us have an early check in as our bus arrived earlier then expected) and we were exhausted so we were super happy !
Rooms had aircon big bed, nice bathroom and room was a good size.
Before flying out of Cebu we will defiantly stay again !
Thankyou so much Dynasty tourist inn ❤️❤️
Dear Beckynelms,
Greetings from Dynasty Tourist Inn!
Thank you for taking the time to share your experience with us during your recent stay.
Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.
We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back to our Hotel.
With warm regards from the Dynasty Tourist Inn family.
For the price its ok BUT there's a lot to comment about this place. First there is NO ELEVATOR, we had a few elders with us so it was such a hassle. One of our friends lost her neck pillow after having their room cleaned up. Upon going to the reception and telling them about it, the housekeeper handed over the pillow.
The key card for our room (307) was not working, so a staff goes upstairs with us just to manually open the door.
The electrical plug in our room was sparking on our last night. We were worried about it but all they did was put a tape on it so we wouldnt use it.
The whole place looks old and smells old.
Our van driver also told us bad stories from his other guests who checked in on this place.
So for your moneys worth, convenience, comfort, and peace, stay away from this place.
The management should very well know that the place needs renovation and overhaul of their customer service practices.
Dear Kia,
Greetings from Dynasty Tourist Inn!
Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectation. First, regarding with NO ELEVATOR,Yes we do not have elevator for we are not required to have one because we are only 3 storey building. Second, about the NECK PILLOW, just to inform you that the housekeeper saw the neck pillow of your friend on the chair located in lobby area in 3rd floor when she was cleaning the lobby before cleaning your room that day .Since she don't have any idea who was the owner,so she put in our storage area waiting someone to inform the front desk about the lost item. For other matters, we apologize for the inconvenience that caused you.
Rest assured that we have placed great priority on the issues you raised.More importantly, we will continue to place utmost priority on training and developing associates to ensure that they are always able to deliver services to the satisfaction of our guest.
Thank you
This hotel was located in the middle of Uptown area but the place was so quiet.The room was clean and big they only have basic facilities and amenities.A 32inches flat screen Tv. Good condition A/C and their wifi working well especially in our room but their rooms is already outdated.They have huge facade.In terms to the staff they are too kind and very accommodating especially the curly hair inside the office.The guard on duty is very allert he is so tight with people who goes in and out of the hotel.Great Inn to stay in Cebu. Kuddos to management.
Dear Sir / Ma'am:
Greetings from Dynasty Tourist Inn!
Thank you for taking the time to share your experience with us during your recent stay.
Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.
We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our Hotel.
With warm regards from the Dynasty Tourist Inn family.
The hotel location and people were good, but being charged for water everyday ,no breakfasts and no hot shower was disappointing.
Had to keep reaching out to help desk for house keeping and shower issue. And wifi range was poor.
Thank you for Taking your time to share your experience with us. We are a budget hotel so we don’t offer the same inclusions like a five star hotel. We discourage our guest to drink our service water for safety reasons and we encourage our guest to bring their own drinking water, not necessary buying it in the hotel. We serve breakfast, yet the rate you paid is exclusive of breakfast.
For other matters, we apologize for the inconvenience that caused you.
Thank you.
