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4 - 9 of 47 reviews
Reviewed February 2, 2019

I was in Cebu for a conference so I really did not need a pool, buffet breakfast, or gym! All I need was a clean bed, aircon, and cable TV->which they have provided. They also provided toiletries like that of 4-5 star hotels. There were restaurants and fast foods nearby as well. I was located at the top floor with windows (an option from Agoda), so the only thing that was disturbing me was the noisy cars during rush hour. I'll book here next time but this time, I won't opt for windows.

Room tip: Opt for no windows if you don't like to hear a busy street
Date of stay: January 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Rexcel 'yekis' C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
sh0tel2016, OIC at S Hotel & Residences, responded to this reviewResponded October 9, 2019

Dear Rexcel,

Thank you so much for the excellent review!

We really work hard to offer the best service as possible. Our hotel offers room accommodation and function room only. We loved to hear that you are comfortable in your bed and you enjoyed our room amenities. My apology for the noisy cars that disturb you.
We also have rooms that has no window so you can try it. I Look forward to welcoming you back here in S Hotel & Residences. Have a fabulous day!


Sincerely yours,

Joe Mejogue
OIC

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2018 via mobile

I have been to this hotel numerous times this year. It's exceptionally good, specially when you consider the price. Location is in Guadalupe, very accessible to public transport and walking distance to a couple of food places.

Check-in: Staff is wonderful - you'd think you're in a 5-star hotel. That is how they treat guests. They make it as quick as possible. The hotel does ask for a PHP1000 deposit though, which is given back after check-out.

Room: Bed is super comfy. Place is nice, clean and spacious. Curtains may not cover the full odd-shaped window, depending on which room you're in. Bathroom is clean and spacious. No fridge though, but no complaints whatsoever. If you really need one you can get it for an extra fee.

Parking: This is very limited, though they have a designated lot a few steps away.

Staff: Hotel staff is wonderful. There are, however, always exceptions. Found the guard with his chair in the small lobby, feet propped up against the coffee table, leaning back, sleeping and snoring. NOT good. Needless to say, compared to the other ones on duty, this one in particular was bordering on rude.

Date of stay: November 2018
Trip type: Traveled as a couple
Thank RCD109
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 18, 2018 via mobile

I paid 14 euros for a private room. The rooms are very clean, bathroom is nice and the beds as well. Staff is really friendly. I checked in two hours early and they immediatly had a room ready. Airco and WiFi work perfect. It’s really good for this price!

Date of stay: November 2018
Trip type: Traveled solo
Thank 382lottes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 17, 2018 via mobile

Poor customer service at their restaurant. The attendant could not get exactly what I have ordered. I made an audit of my orders but they don’t care to check and listen.
Poor service! Maybe they might change the personnel who handles the restaurant.

Date of stay: November 2018
Trip type: Traveled with family
Thank brianmT4044CX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 6, 2018 via mobile

Simple hotel with limited amenities that was clean, comfortable, and conveniently located near many places to eat. Room was sizeable with a large bed. Came with a safe and a TV with plenty of channels. Bathroom and shower were nice. Wifi was really good.

Fantastic value for the price.

Date of stay: November 2018
Trip type: Traveled as a couple
Thank EddieDean99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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