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Rhea R
Panabo City, Philippines

Still a happy customer!

Review of Seda Abreeza
4.0 of 5 bubblesReviewed May 11, 2021
The carpet underneath the bed needs to be vacuumed/cleaned. It was very dusty and have seeds on it. I noticed it when I move the bed to the side wall because I have a toddler with me. Also, More food choices/ menu for the buffet breakfast.
Date of stay: May 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this review
Responded May 17, 2021
Dear philioproyp,

Maayong adlaw!

Thank you for your feedback, we truly appreciate your comments so that we can continue to improve our services. We will address the concerns you raised. I already called the attention of the Housekeeping Team. Thank you very much and always stay safe.

Sincerely,
Ken Kapulong
Area GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,282)
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Reviewed May 7, 2021

The staff are all friendly and accommodating. They hotel observes proper safety protocols. They even provided us with personal hygiene kit, which contains alcohol spray, disinfectant spray and face masks.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fct005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded May 11, 2021

Dear fct005,

Maayong adlaw! Warm and safe greeting from Seda Abreeza!

Our employees are our best asset. Thank you for recognizing their efforts, I will definitely share your feedback with them. And indeed, safety of our guests, employees and partners are our top priority.

Thank you very much and we hope to welcome you back soon!

Always saty safe,
Ken Kapulong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2021

Thank you for the friendly staff. We enjoyed our stay with my son and husband. We felt safe the whole time.

We recommend the hotel to our family and friends who's looking for a place to stay away from home.

A very relaxing place it is. Foods are great and the amenities.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nainaimapandi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear nainaimapandi,

Maayong adlaw! We are glad you had a memorable stay with us.
The safety of our guests and employees is our top priority, and we thank you for recognizing this. Thank you and we look forward to welcoming you back again very soon! Always stay safe!

Sincerely,
Ken Kapulong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2021

Excellent stay as always. Breakast options needs to improve , But Misto melas were very good, specially the kare kare, pakbet andsalpicao. My team loved the food. Maybe you could fix a menu for take out where in we could send it to our Customers as part of our engagement activities.

Date of stay: April 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jeff A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear JLArellano@unilab.com.ph,

Maayong adlaw!
We are happy to know you had an excellent sty with us once again.
We appreciate your comments, we will continue to improve our services despite our limitations.

Also, please be informed that we have Misto Food-To-Go (FTG) service, our food items are available for pick up and delivery. Our FTG hotline is 0917-8517340. Thank you and we look forward to welcoming you back to our doors again very soon!

Sincerely,
Ken Kapulong - Area GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2021

We appreciate the Seda group of hotels' efforts to operate as we try to jumpstart our economic recovery. Their concern for the welfare of their staff and safety of their guests is notable. The hotel provides a disinfection kit upon check in but could do more to add hand sanitizing stations especially near the lifts and at the dining tables.

Date of stay: April 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank W R C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear Dreamer43794711863,

Maayong adlaw!

Our big thanks for the positive feedback. We continue to deliver our promise of seamless hospitality even during these difficult times. I will share your comments to my team and they will surely be motivated to keep pushing forward.

We look forward to your next visit! Stay safe and healthy!

Sincerely,
Ken Kapulong - Area GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2021

That night, we really needed to find a place to stay quick due to personal reasons. We were able to make a reservation quickly and when we arrived there, there weren't any hassles at all. Check in was smooth and the team members were really nice. Truth is, we didn't really sleep because we were working the entire night, but the room we got was great. Internet connection was stable so we got our work done which was great as it was one of the important things we needed to have that night. We opted out for their breakfast but when we felt hungry around 2AM, we asked their service desk if we could have food delivered and they said yes. My partner was having trouble with the TV and they quickly sent someone to take a look and fixed it immediately. Turns out my partner turned the cable box off using the remote which was silly and Kuya was very nice. Overall experience is 10/10.

Date of stay: April 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jhonisrael1392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear jhonisrael1392,

Maayong adlaw!

Big thanks to you for the positive feedback! Thank you for recognizing the efforts of our team. We continue to deliver our promise of seamless hospitality even during these difficult times. I will share your inspring comments to my team.

We look forward to your next visit! Stay safe and healthy!

Sincerely,
Ken Kapulong - Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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