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JLArellano@unilab.com.ph review

Review of Seda Abreeza
4.0 of 5 bubblesReviewed Apr 10, 2021
Excellent stay as always. Breakast options needs to improve , But Misto melas were very good, specially the kare kare, pakbet andsalpicao. My team loved the food. Maybe you could fix a menu for take out where in we could send it to our Customers as part of our engagement activities.
Date of stay: April 2021
Trip type: Traveled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Kennedy Kapulong, General Manager at Seda Abreeza, responded to this review
Responded Apr 19, 2021
Dear JLArellano@unilab.com.ph,

Maayong adlaw!
We are happy to know you had an excellent sty with us once again.
We appreciate your comments, we will continue to improve our services despite our limitations.

Also, please be informed that we have Misto Food-To-Go (FTG) service, our food items are available for pick up and delivery. Our FTG hotline is 0917-8517340. Thank you and we look forward to welcoming you back to our doors again very soon!

Sincerely,
Ken Kapulong - Area GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 10, 2021

We appreciate the Seda group of hotels' efforts to operate as we try to jumpstart our economic recovery. Their concern for the welfare of their staff and safety of their guests is notable. The hotel provides a disinfection kit upon check in but could do more to add hand sanitizing stations especially near the lifts and at the dining tables.

Date of stay: April 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank W R C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear Dreamer43794711863,

Maayong adlaw!

Our big thanks for the positive feedback. We continue to deliver our promise of seamless hospitality even during these difficult times. I will share your comments to my team and they will surely be motivated to keep pushing forward.

We look forward to your next visit! Stay safe and healthy!

Sincerely,
Ken Kapulong - Area GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2021

That night, we really needed to find a place to stay quick due to personal reasons. We were able to make a reservation quickly and when we arrived there, there weren't any hassles at all. Check in was smooth and the team members were really nice. Truth is, we didn't really sleep because we were working the entire night, but the room we got was great. Internet connection was stable so we got our work done which was great as it was one of the important things we needed to have that night. We opted out for their breakfast but when we felt hungry around 2AM, we asked their service desk if we could have food delivered and they said yes. My partner was having trouble with the TV and they quickly sent someone to take a look and fixed it immediately. Turns out my partner turned the cable box off using the remote which was silly and Kuya was very nice. Overall experience is 10/10.

Date of stay: April 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jhonisrael1392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear jhonisrael1392,

Maayong adlaw!

Big thanks to you for the positive feedback! Thank you for recognizing the efforts of our team. We continue to deliver our promise of seamless hospitality even during these difficult times. I will share your inspring comments to my team.

We look forward to your next visit! Stay safe and healthy!

Sincerely,
Ken Kapulong - Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2021

Room is kinda old but its clean. Staff very attentive on my request to change my pillow and for the cleanliness they maintain everyday. Bfast was good too. Hope they will add more fruits and veges for selection I love the complimentary tea😄

Date of stay: March 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank emsseballos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 12, 2021

Dear Emseballos,

Thank you for sharing your experience with us.

We are glad you were satisfied with our service and food. Your feedback matters to us and we are grateful that you have shared some recommendation.

We will definitely bring this up with the team for their appropriate action. We hope to welcome you again soon here at Seda Abreeza.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2021

My stay was wonderful for my first time stay at Seda Hotel-Davao The food was good with complete set of choices. The rooms are properly clean up and the staff strictly observed the health protocol for our safety. Unfortunately, internet was not excellent due to some intermittency which I understand not the fault of the hotel by the poor service of the provider.

Date of stay: March 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Excursion04492092405
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear Excursion04492092405,

Maayong adlaw!

Thank you for recognizing the efforts of our team. Safety of our guests and employees is our top priority.
We continue to deliver our promise of seamless hospitality even during these difficult times. I will share your inspring comments to my team.

We look forward to your next visit! Stay safe and healthy!

Sincerely,
Ken Kapulong - Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2021

Overall, we had a very nice stay. The place is clean and the service is very good.
The service and accommodation last Valentine’s day were really good. The staff were friendly, attentive and accommodationg.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank larph17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kennedy Kapulong, General Manager at Seda Abreeza, responded to this reviewResponded April 20, 2021

Dear larph17,

Maayong adlaw!

Thank you for recognizing the efforts of our team. We are delighted to know you enjoyed our Valentine's Day Specials. I will share your motivating words to my team.

We look forward to your next visit! Stay safe and healthy!

Sincerely,
Ken Kapulong - Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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