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Reviewed March 14, 2021 via mobile

This review is a long overdue. But here it goes. Dusit D2 Davao never fails to surprise me. Since the Covid outbreak and flights are down, staycation is my only option. And I personally chose to always book in Dusit because it’s where i feel at home the most. But that’s not just about it. The main reason why me and mu friends keeps coming back is because of Miss Vanessa Llego, she is the epitome of a perfect customer service. She really goes out of her way just to make sure we are comfortable and have everything we need. I always arrived early and she’s able to help us for an early check in. She made us feel very welcome and at home. getting us signed in & offering us complimentary drink No even just a glass of water is a very good gesture. Vanessa was very helpful, she has this smile the entire time, and remembered our names throughout our stay, gave us information, maps & directions when needed, even called us in the room to give us further information. Arranged our dinner reservations and were very efficient, always asking if we'd like tea, coffee fresh juices etc.
We even had a knock on the door in the evening to check that everything was ok with the room.

This really is an exceptional hotel in a lovely quiet part of Central Davao. Last Sunday before checking in i had a minor accident from out morning water activity. Upon arriving in the hotel Vanessa noticed the bruises in my face she then called the hotel nurse to check on me, gave me cold compress, checked my vital signs, gave me medication and even checked on me in the room for monitoring. I highly recommend this hotel to everyone. Its quaint, over the top service, great Thai restaurant the pool is cozy and the rooms are lovely.... I’ll see you again this Thursday Dusit

Date of stay: March 2021
Trip type: Traveled with friends
Thank YvonneChuaPlaza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christoph Kuch, General Manager at Dusit Thani Residence Davao, responded to this reviewResponded March 16, 2021

Dear Yvonne,

Sawasdee Krap!

Thank you for sharing your positive experience at our hotel! It truly warms our hearts and inspires us to know that we have been able to provide you a great and memorable time. We sincerely look forward to see you again soon!

Kob Khun Krap.

Graciously yours,

Christoph Kuch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2021 via mobile

Can’t even thank the staff enough for making our stay extra memorable! We only had to inform them that we were celebrating our anniv and they took the liberty of surprising us with all these bed of roses and kissing towel swans and cake! The works! Haha. We were especially touched when we were having dinner in Benjarong (which by the way is the best Thai restaurant in Davao! bar none) and the lady staff greeted us again with good wishes while giving us another complimentary cake! How very thoughtful. i’m definitely coming back! Not even for another occasion such as this but merely to have a place where I can just feel pampered and when I wanna have delicious food. Their plain cheese ensaymada is pretty good, too! Can’t wait! Thanks, again!

Date of stay: January 2021
Trip type: Traveled as a couple
Thank kdmtg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christoph Kuch, General Manager at Dusit Thani Residence Davao, responded to this reviewResponded February 16, 2021

Dear KDMTG,

Sawasdee Krap!

Thank you for sharing your positive experience at our hotel! It truly warms our hearts and inspires us to know that we have been able to provide you a great and memorable time. We sincerely look forward to see you again soon!

Kob Khun Krap.


Graciously yours,

Christoph Kuch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2020

We had a great experience while staying at the hotel;the accommodation, services and food were all wonderful. I also want to commend a specific person from the Madayaw Cafe, Ms. Jade for a commendable service towards her guests, she goes beyond what is expected and establish good rapport with her guests while observing health protocols as well.. All in all we look forward to staying at Dusit again. Thank you everyone!

Date of stay: December 2020
Trip type: Traveled as a couple
Thank lesleimarie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christoph Kuch, General Manager at Dusit Thani Residence Davao, responded to this reviewResponded February 16, 2021

Dear Leslei,

Sawasdee Krap!

We appreciate you for taking the time to share your positive review of our hotel! It was a pleasure to have you. With Thai roots, we aim to provide guests with gracious hospitality and we are glad that our staff and level of service met your expectations. We look forward to welcoming you soon!

Kob Khun Krap.


Graciously yours,

Christoph Kuch
Hotel Manager

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Reviewed December 27, 2020

Room was awesome, clean and cozy. Bath is good although there wasn't enough shower gel. The breakfast was dissapointing and lacks quality. The highlight are the poolside food and coffee done my Mark the bartender

Date of stay: December 2020
Trip type: Traveled as a couple
Thank A6614RXderekc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christoph Kuch, General Manager at Dusit Thani Residence Davao, responded to this reviewResponded February 16, 2021

Dear Derek C,

Sawasdee Krap!

Thank you for your review. It is our commitment to provide guests a truly delightful experience, and your comments allow us to continue to offer best-in-class offerings and service. Rest assured that we have noted your recommendations and will consider it for future improvements.

Kob Khun Krap.


Graciously yours,

Christoph Kuch
Hotel Manager

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Reviewed December 14, 2020

We are beyond thankful for the very warm accomodation brought about the staffs and the Manager Michel Angelo Tablon. Snappy salute sir for the extra mile. I am beyond grateful for the excellent preparation for the surprise blast for My Wife!! Kudos also to your staffs,the bartenders who attended us and brought delight to our dining experience especially Mark and Arnold.To Charles Lee who has been a great help on our concerns. I am lost for words but you guys are really amazing and made our 4th Wedding anniversary a PERFECT CELEBRATION!!!

Date of stay: December 2020
Trip type: Traveled as a couple
Thank BabuiniArla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christoph Kuch, General Manager at Dusit Thani Residence Davao, responded to this reviewResponded December 15, 2020

Sawasdee krub,

Thank you for writing us a review. We are beyond delighted to be chosen as your place of celebration for your wedding anniversary. We are happy to hear that you enjoyed your time with us. Thank you for also commending our staff. It will be our pleasure to have you again here.

Best regards,
Christoph Kuch, Hotel Manager

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