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“Beware of elevator traffic”

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Holiday Inn Manila Galleria
Ranked #6 of 21 Hotels in Pasig
Level Contributor
4 reviews
“Beware of elevator traffic”
3 of 5 bubbles Reviewed January 2, 2017 via mobile

Quite an old hotel. Elevator takes so long because it services all floors from parking to room floors. The room was spacious enough for a family of 4. Food wasn't so fantastic but decent. A good business hotel.

Stayed December 2016, traveled with family
Helpful?
Thank Ma. Clarice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review, January 3, 2017
Dear Valued Guest,
Thank you very much for your review of Holiday Inn Manila Galleria regarding your stay. It is such a relief knowing that you have enjoyed your stay despite the challenges you have encountered. We hope to have the possibility on welcoming you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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712 reviews from our community

Traveler rating
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    32
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Manila, Philippines
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 26, 2016 via mobile

We stayed here on Christmas eve and overall it was awesome. Room is spacious, nice mini bar, bathroom was huge and the shower is great. It's clean with complete amenities. The king sized bed seemed to be a bit small as I've seen bigger king sized beds in other hotels. Cable tv was unstable. It goes blank and you need to scroll up one channel and back to restore it. I complained about and they gave me a cupcake as a token. Also, they should have a more powerful internet connection. If the hotel is full, internet connection becomes weaker. Their breakfast is superb! Love their sausage, hash brown, eggs, and bacon, and lots more. Would consider staying here again.

Stayed December 2016, traveled with family
Helpful?
Thank Arla37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review, January 3, 2017
Dear Valued Guest,
We appreciate your warm words about your stay at Holiday Inn Manila Galleria. We are very happy to learn how much you have enjoyed your stay with us. We are looking forward on welcoming you back on your next visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
quezon city
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed December 26, 2016 via mobile

Staff although sparce was very polite, professional, friendly and accommodating. When I called in for extra toiletries, I didn't have to wait long.

Room was big enough although looked old and worn. Bathroom was a bit outdated but on the plus side it had a bidet. ( stayed at a 5 star hotel which didn't have one). It was clean and housekeeping did a great job considering everything was quite old.

Check in and out - given it was the holidays, management did a great job with the process. Staff was very professional.

My main beef with this hotel is the elevator programming. Granted the elevators are old and small, there were only 3 and they were really slow. People were crowding at the lobby and the elevators would skip floors. I would have taken the stairs all the way to the 20th floor if I could.

Stayed December 2016, traveled with family
Helpful?
Thank alias34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review, January 3, 2017
Dear Valued Guest,
Thank you for your review regarding your stay at Holiday Inn Manila Galleria. We are pleased to know that you had a good overall experience despite the issue you have encountered. We hope to see you on your next visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasig, Philippines
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed December 25, 2016

Stayed there for my preparation for our Christmas Party. The unit is elegantly appointed; one that you would expect from a real hotel. Room is ample and clean. Bed is very comfortable, and the bath is really good. Buffet breakfast is somewhat of a mix; food was great but there were a lot of people then!

10 to 11 December 2016.

Stayed December 2016
Helpful?
Thank GioRamos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review, January 3, 2017
Dear Valued Guest,
Thank you for taking the time giving us a review regarding your stay at Holiday Inn Manila Galleria. We are happy to know that you have enjoyed your stay with us. We are looking forward on your next visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 23, 2016 via mobile

I booked a 2-br suite via agoda. I was surprised to see the rooms because they were bigger than expected. My family and I were happy that we picked this hotel. Breakfast was great! Accessibility to Robinsons galleria was definitely a plus. I don't mind coming back to this hotel again in the future

Stayed December 2016, traveled with family
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review, January 3, 2017
Dear Valued Guest,
Thank you for your review of your stay at Holiday Inn Manila Galleria. We are very delighted that our room and food is to your liking. We hope to see you on your next visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Manila Galleria

Property: Holiday Inn Manila Galleria
Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Pasig
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Pasig
#4 Luxury Hotel in Pasig
Price range (per night): ₱3,353 - ₱10,358
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Official Description (provided by the hotel):
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 
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Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn

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