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Holiday Inn Manila Galleria
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Reviews (808)
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All reviewsgold's gymfab restaurantsister hoteldirect accessshopping mallbreakfast buffetcorner roombit datedreceiving areamini barspacious roomhousekeeping staffchecking inupon checkortigas areamanilacrown
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126 - 131 of 808 reviews
Reviewed December 26, 2016 via mobile

We stayed here on Christmas eve and overall it was awesome. Room is spacious, nice mini bar, bathroom was huge and the shower is great. It's clean with complete amenities. The king sized bed seemed to be a bit small as I've seen bigger king sized beds in other hotels. Cable tv was unstable. It goes blank and you need to scroll up one channel and back to restore it. I complained about and they gave me a cupcake as a token. Also, they should have a more powerful internet connection. If the hotel is full, internet connection becomes weaker. Their breakfast is superb! Love their sausage, hash brown, eggs, and bacon, and lots more. Would consider staying here again.

Stayed: December 2016, traveled with family
Thank Arla37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this reviewResponded January 3, 2017

Dear Valued Guest,
We appreciate your warm words about your stay at Holiday Inn Manila Galleria. We are very happy to learn how much you have enjoyed your stay with us. We are looking forward on welcoming you back on your next visit soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2016 via mobile

Staff although sparce was very polite, professional, friendly and accommodating. When I called in for extra toiletries, I didn't have to wait long.

Room was big enough although looked old and worn. Bathroom was a bit outdated but on the plus side it had a bidet. ( stayed at a 5 star hotel which didn't have one). It was clean and housekeeping did a great job considering everything was quite old.

Check in and out - given it was the holidays, management did a great job with the process. Staff was very professional.

My main beef with this hotel is the elevator programming. Granted the elevators are old and small, there were only 3 and they were really slow. People were crowding at the lobby and the elevators would skip floors. I would have taken the stairs all the way to the 20th floor if I could.

Stayed: December 2016, traveled with family
Thank alias34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this reviewResponded January 3, 2017

Dear Valued Guest,
Thank you for your review regarding your stay at Holiday Inn Manila Galleria. We are pleased to know that you had a good overall experience despite the issue you have encountered. We hope to see you on your next visit soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2016

Stayed there for my preparation for our Christmas Party. The unit is elegantly appointed; one that you would expect from a real hotel. Room is ample and clean. Bed is very comfortable, and the bath is really good. Buffet breakfast is somewhat of a mix; food was great but there were a lot of people then!

10 to 11 December 2016.

Stayed: December 2016
Thank GioRamos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this reviewResponded January 3, 2017

Dear Valued Guest,
Thank you for taking the time giving us a review regarding your stay at Holiday Inn Manila Galleria. We are happy to know that you have enjoyed your stay with us. We are looking forward on your next visit soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2016 via mobile

I booked a 2-br suite via agoda. I was surprised to see the rooms because they were bigger than expected. My family and I were happy that we picked this hotel. Breakfast was great! Accessibility to Robinsons galleria was definitely a plus. I don't mind coming back to this hotel again in the future

Stayed: December 2016, traveled with family
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this reviewResponded January 3, 2017

Dear Valued Guest,
Thank you for your review of your stay at Holiday Inn Manila Galleria. We are very delighted that our room and food is to your liking. We hope to see you on your next visit soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2016 via mobile

If you like old school hotels then this one's for you. Rooms are big and spacious. Beds are quite smaller but works. Elevators took a long time (some were under maintenance when we were there). Room keys were kind of hard to use. Had to request for new ones. Hotel staff are very accommodating and service is fast. They are also wheelchair accessible and that is a plus for us. Location is best since the mall is connected and many restaurants are around the area.

Stayed: December 2016, traveled with family
1  Thank Noreen_Owen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this reviewResponded January 3, 2017

Dear Valued Guest,
Thank you for lending us your time on reviewing our hotel during your stay. We’re glad that you find our hotel comfortable and accommodating. The location of Holiday Inn Manila Galleria is definitely one of our advantages. We hope on seeing you visiting us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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