Many hotel staff were extremely helpful. Dining room staff packaged our breakfast to take to the airport very early in the morning, which was very helpful for us. Due to traffic, the hotel is not as close to the airport as it is advertised to be. The shuttle service failed us both times we requested to use it. Going out to the Mall of Asia it left 20 minutes late. The next day it never picked us up from the Mall of Asia to take us back, despite our arranging it to do so. The hotel is not located in a very appealing location.
- Free parking
- Breakfast included