The 5th floor atrium lobby and Yawaragi is just wow. Note that as of this writing, there’s still no direct elevator from the basement parking going to the 5th floor atrium lobby. Check-in process and the reception desk/ concierge still needs improvement in terms of thoughtfulness/ friendliness, efficiency, and response time.
We stayed again at a deluxe room with a view facing the Newport Blvd and overall enjoyed out staycay.
More menu controls were added on the TV panel since the last time we stayed. On our previous stay, I made a comment/ suggestion here in TripAdvisor for music TV channels as there is a speaker in the bathroom connected to the TV panel. And on this stay, I noticed that they added music TV channels and internet radio. Kudos to the management for this!
Breakfast buffet was included during our stay. Selection is not broad unlike in other hotels but it is just right and filling. I really enjoyed the croissants (chocolate the best), fruit juices and Filipino rice cakes. (Note, at the time of our stay, breakfast buffet is served during Saturdays to Sundays while breakfast set menu is served during Mondays to Fridays - try the Japanese set).
I also like their grape tart better than the blueberry almond tart at their pastry boutique.
The lunch menu (bento) offered in Yamazato is also recommended.
The ambiance, design detail and cleanliness of the hotel is already great. The...The 5th floor atrium lobby and Yawaragi is just wow. Note that as of this writing, there’s still no direct elevator from the basement parking going to the 5th floor atrium lobby. Check-in process and the reception desk/ concierge still needs improvement in terms of thoughtfulness/ friendliness, efficiency, and response time.
We stayed again at a deluxe room with a view facing the Newport Blvd and overall enjoyed out staycay.
More menu controls were added on the TV panel since the last time we stayed. On our previous stay, I made a comment/ suggestion here in TripAdvisor for music TV channels as there is a speaker in the bathroom connected to the TV panel. And on this stay, I noticed that they added music TV channels and internet radio. Kudos to the management for this!
Breakfast buffet was included during our stay. Selection is not broad unlike in other hotels but it is just right and filling. I really enjoyed the croissants (chocolate the best), fruit juices and Filipino rice cakes. (Note, at the time of our stay, breakfast buffet is served during Saturdays to Sundays while breakfast set menu is served during Mondays to Fridays - try the Japanese set).
I also like their grape tart better than the blueberry almond tart at their pastry boutique.
The lunch menu (bento) offered in Yamazato is also recommended.
The ambiance, design detail and cleanliness of the hotel is already great. The only thing to improve is the way they make guests feel from arrival until departure to create a lasting impression.
Hopefully, the therapeutic plunge pool at the health club will be operational in the future. An overnight stay is too short especially if you would like to try the facilities this hotel offers.More
Show less