We had a very good stay at Mariott hotel. Colt who was our room attendant was very Nice and gave us the best service in the hotel. He helped us and he was always available when we needed him. He always welcomed us with a big smile on his face, which also made us feel at home and safe. We hope that he will be named one of the best employees in Mariott. I would definently recommend this hotel to everyone who travels too Manila!
Best regards Marcus and ChristineMore
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Was booked and stayed at the West Wing of Manila Marriott Hotel. Would like to commend excellent service by the people working at the hotel. Special mention are the housekeeping services. Would like to give my salutation to Ms. Merlin, Roxanne and most especially MJ Laxamana. She is very jolly and respectful and paid attention to the housekeeping needs of our room.
Dear Estrellal776,
Many thanks for choosing Marriott Hotel Manila and I am pleased to read your comments about the excellent service provided by Merlin, Roxanne and MJ. Your feedback is valuable to us and I will definitely share this with the team to inspire them.
Onca again, thank you for your feedback and we hope to welcome you back soon.
Sincerely,
Melvyn Angeles
Resident Manager
The hotel is really nice. Especially the view by the pool. Service is also good. I would like to say thank you to Michael, who was working there by the pool. He took care about me during my rest and made my experience in this hotel special.
Dear 396pa_linaa,
Thank you for your sharing your feedback on Trip Advisor. We are pleased with your comments about our hotel and how the team took good care of you during your stay.
On behalf of Michael, thank you for the commendation. We hope to welcome you back soon at Marriott Hotel Manila.
Sincerely,
Melvyn Angeles
Room, bathroom is clean, neat. I’m very happy with my stay, housekeeping staff is very friendly and overall experience was great.
The housekeeper remembered your needs and very attentive.
The breakfast was great too
Dear ChinLooc,
Many thanks for sharing your feedback on Trip Advisor. We are delighted to know that you were impressed with our Housekeeping and Food & Beverage team.
Thank you for choosing Marriott and we hope to see you soon again.
Sincerely,
Melvyn Angeles
Mr. Fred Colt the house keeping personel in our floor always took care of us and made us feel at home. He always ask for what we need and serve us the best he can. This is the one reason we are staying here in Marriott up until the present.
Dear cjannrichel,
Thank you for taking the time to share your fabulous comments about our Housekeeping team here on Trip Advisor. Fred Colt will be very pleased to read your commendation and rest assured that we will share this with him and the rest of the team.
We look forward to welcoming you back in the near future.
Sincerely,
Melvyn Angeles
Resident Manager
“ I want to personal say a big Thank you to Ely, Chef John and Tin from Lounge at West Wing. I stayed for two weeks and the stuff in lounge is incredibly amazing. I traveled to so many country and really I couldn’t find as amazing as this one anywhere. Professionalism and generosity is top. Room service, foods and music at the main lobby is amazing as well. Thank you again for this amazing experience. Looking forward to come back and experience what costumer service really is.
Thank you
Christina
Dear 08christina10,
Wow! Coming from a well-travelled guest, your review about Marriott Hotel Manila is one of the best we've received this year. Thank you for sharing this on Trip Advisor and we will definitely share this with the entire Marriott Team.
We look forward to welcome you back in the near future. Best wishes to you and your family this holiday season.
Sincerely,
Melvyn Angeles
Resident Manager
