Doorman asked my name, then promptly watched me struggle with the doors (not automatic) and my case. People kept asking me my name. Checkin had 2 people and a 15 minute wait. Shower temperature not working properly, hot/cold/hot- mainly cold. Bed was comfortable, room was spacious.
The crew is so helpful and approachable. They are very passionate about their work. Kudos to the pool bar team.
We had a lunch at S Kitchen last October 14 and the service was disappointing.
Pool bar service is superb! Hospitable indeed! We love the crew at the freestyle pool bar!
This is my second visit, last visit was in September and i had to come back to this hotel, and it is bcoz of good people in here.. Alex & Ed at pool bar are the 2 most amazing people, they are here to treat you as friends.
Pet in breakfast area is the most attentive Person, Lyka at reception is amazing as well. Overall vibe of this Hotel is amazing and relaxing.
Happy to come back again and again
5/5. T’was our first time but the crew did not fail us. Staff are great. Freestyle Bar was superb service. Last minute, We requested our room to be facing the airport and they gave it to us. Over-all, our stay here was relaxing. Definite will be back again on Christmas.
Dear Blairen,
Thank you so much for sharing your experience! We're thrilled to hear that our team made your first stay memorable and that you enjoyed the service at Freestyle Bar. It’s wonderful to know we could accommodate your last-minute room request and that you found your stay relaxing overall. We can’t wait to welcome you back for the holidays and make your Christmas stay just as special. Safe travels until then!
Best regards,
John Lucas
General Manager
Hilton Manila
One of the best experience,,, waiters and bartenders from freestyle poolbar are so friendly and generous....will comeback again next month....5 star for us... recommended to others that want a satisfying experience...😊❤️❤️❤️..cool
Dear Emerson,
Thank you for the fantastic feedback! We're delighted to hear you had such a wonderful experience, especially with the friendly and generous service from our Freestyle Pool Bar team. Knowing you’ll be returning next month and recommending us to others means the world to us! We can’t wait to welcome you back for another 5-star stay.
Best regards,
John Lucas
General Manager
Hilton Manila
