One of the best experience,,, waiters and bartenders from freestyle poolbar are so friendly and generous....will comeback again next month....5 star for us... recommended to others that want a satisfying experience...😊❤️❤️❤️..cool
842
132
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Blairen P
Hotel review (Sheraton)
Review of Hilton Manila
Reviewed Oct 12, 2024via mobile
5/5. T’was our first time but the crew did not fail us. Staff are great. Freestyle Bar was superb service. Last minute, We requested our room to be facing the airport and they gave it to us. Over-all, our stay here was relaxing. Definite will be back again on Christmas.
Date of stay: October 2024Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Lucas, General Manager at Hilton Manila, responded to this review
Responded Oct 13, 2024
Dear Blairen,
Thank you so much for sharing your experience! We're thrilled to hear that our team made your first stay memorable and that you enjoyed the service at Freestyle Bar. It’s wonderful to know we could accommodate your last-minute room request and that you found your stay relaxing overall. We can’t wait to welcome you back for the holidays and make your Christmas stay just as special. Safe travels until then!
Best regards,
John Lucas
General Manager
Hilton Manila
Thank you so much for sharing your experience! We're thrilled to hear that our team made your first stay memorable and that you enjoyed the service at Freestyle Bar. It’s wonderful to know we could accommodate your last-minute room request and that you found your stay relaxing overall. We can’t wait to welcome you back for the holidays and make your Christmas stay just as special. Safe travels until then!
Best regards,
John Lucas
General Manager
Hilton Manila
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews the executive lounge port bar diamond member pool view swim up bar great property rain shower breakfast buffet in room dining resorts world complex newport mall filipino food duty manager bottled water checking out close to the airport late check
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55 - 60 of 1,068 reviews
Emerson J
1
Date of stay: October 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Lucas, General Manager at Hilton Manila, responded to this reviewResponded October 14, 2024
Dear Emerson,
Thank you for the fantastic feedback! We're delighted to hear you had such a wonderful experience, especially with the friendly and generous service from our Freestyle Pool Bar team. Knowing you’ll be returning next month and recommending us to others means the world to us! We can’t wait to welcome you back for another 5-star stay.
Best regards,
John Lucas
General Manager
Hilton Manila
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GrenHiston
Mosman, Australia
10294
Friendly staff. Location is very convenient via the bridge also free shuttle. Close to the International airport. Love the shopping strip and the busy surrounds. The lounge has a very limited options of food so if you want to have more options for breakfast you need to go to Kusina. They offer healthy options which is really good!!!!
Room tip: Their executive lounge has very limited options might as well head to Kusina.
Date of stay: October 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Lucas, General Manager at Hilton Manila, responded to this reviewResponded October 14, 2024
Dear GrenHiston,
Thank you for sharing your feedback! We're glad you enjoyed our convenient location, the shopping strip, and the vibrant surroundings. It’s great to hear that our staff made a positive impression, and we appreciate your input on the lounge food options. We’ll definitely take this into consideration, and we’re happy to hear you enjoyed the healthy breakfast choices at Kusina. We look forward to welcoming you back soon!
Best regards,
John Lucas
General Manager
Hilton Manila
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lindat0808
LaSalle, Canada
3217
via mobile 
The kind and attentive staff in this hotel are truly remarkable. The hotel itself is very beautifully designed and decorated. Incredible art in every corner. Breakfast and dinner was outstanding. A two minute walk to the waterfront and an enormous mall. Concierge assisted us with organizing private tours of Manila and the volcanos. Pool was lovely, as was the executive lounge!
Date of stay: September 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Lucas, General Manager at Hilton Manila, responded to this reviewResponded October 14, 2024
Dear Linda,
Thank you for your wonderful review! We're thrilled to hear that our kind and attentive staff, along with the beautiful design and art throughout the hotel, made your stay memorable. It’s great to know you enjoyed the outstanding breakfast and dinner, as well as our convenient location near the waterfront and the mall. We’re also glad our concierge could assist in arranging your private tours—Manila and the volcanoes are truly special sights! We look forward to welcoming you back soon for another exceptional experience.
Best regards,
John Lucas
General Manager
Hilton Manila
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ven R
2
via mobile 
The facility is amazing, my husband loves it. Nice view, food is excellent with variety of cuisines. We love the Asian food. The staff are nice and accommodating. Worth the price we pay. We will come back and book again on this place soon. Thank you
Room tip: Always look for discounted rooms.
Date of stay: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Lucas, General Manager at Hilton Manila, responded to this reviewResponded October 1, 2024
Dear Ven R,
Thank you so much for your kind feedback! We're thrilled to hear that you and your husband enjoyed your stay, the beautiful views, and the variety of cuisines, especially the Asian dishes. Our team is always happy to provide excellent service, and we’re glad you found them accommodating. It’s wonderful to know you feel the experience was worth it, and we look forward to welcoming you back again soon. Thank you for choosing us!
Best regards,
John Lucas
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darel H
2
I want to say I’ve been traveling with Hilton brand for over 15 years on business and this was my first time in Manila. This review is my pleasure to write for the Hilton Manila (Newport). The location is perfect for those that wish to get out and see the city of Manila but come back to a family/ welcoming hotel accommodation. Of course my experience was Diamond membership level but even going to the buffet on the 3rd floor was just a great experience.
Pat really stood out in the service area
In the Executive lounge the team was great and if you have the privilege to stay with them they will text your phone daily to ensure you have everything you need! 6-9pm every evening I met so many new friends and had great food and drinks. They actually serve lunch/dinner, not like some hiltons with only a few items.
My 2nd family
Franchesca- amazing/ smart/ funny
Angel- attentive/ beautiful person
Jaz - in the photo and so nice and helpful
Alex
Akira
Christopher
Room tip: This is a safe and pleasant Hotel!
Date of stay: September 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Lucas, General Manager at Hilton Manila, responded to this reviewResponded October 14, 2024
Dear Darelh,
Thank you so much for your heartfelt review! We’re honored that you chose Hilton Manila for your first visit to the city, especially after so many years with the Hilton brand. It’s wonderful to hear that our location, warm atmosphere, and exceptional service made your stay so memorable. We’re delighted that our team could help make you feel at home.
It's fantastic that you enjoyed the buffet experience on the 3rd floor and the warm, welcoming vibe in the Executive Lounge, where you could connect with new friends over delicious food and drinks. Your kind words about our team mean a lot to us, and we’re thrilled to be your "second family" here in Manila. We look forward to welcoming you back soon for another exceptional stay. Safe travels
Best regards,
John Lucas
General Manager
Hilton Manila
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.