This is my go-to hotel in MNL. It's in a very convenient location (walking distance from Terminal 3, adjacent to a mall with restaurants, etc.). Definitely world class- even better than Hilton Eur La Lama (no pool) or other Hiltons at top tourist destinations of the world. Though not as luxurious as Hilton Opera Paris, the Filipino hospitality more than compensate for the fancy lobby of the the French counterpart. The staff is wonderful- friendly, courteous and professional. The pool is crowded but large. Parking is free and secured. Executive lounge and suites are first rate. Fantastic breakfast buffet. Priced lower than Conrad but the amenities are at par. Can't find anything negative to say about this Hilton.

It was an amazing experience for the family. The whole staff and Chefs in their Executive Lounge were all friendly and accommodating. The manager Miss Angel was very hands on and her staffs Cecilia, Francesca, Brigitte and EJ are the best people we've ever met. We will definitely come back because we were treated well. Thank you Hilton Manila for the unforgettable experience.

My wife was visiting the Philippines for an extended period to take care of her mother and siblings.

As a thanks for their hospitality, I arranged an overnight stay at the Hilton Manila for my wife and extended family.

My wife was happily assisted by Cecilia at the Executive Lounge. She was courteous and very helpful. Unfortunately, there was another female employee with long black hair, tall, and slanted-eye lady that was snarky, and my wife overheard her say inappropriate remarks about "Not assisting (our family name) anymore". She was then nugged by Cecilia to inform her that Cecilia was actually speaking with my wife infront of her already.

This made it very awkward, but my wife maintained her composure and just informed me of the incident.

This was the only tarnish and negativity unforgettable experience the whole 3 months my wife was in the Philippines.