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milaiski
Paranaque, Philippines

Top notch services and amenities

5.0 of 5 bubblesReviewed Aug 18, 2019
The hotel is conveniently located across Greenbelt. Easy access to Greenbelt, Glorietta, Landmark and SM Makati. Rooms are very spacious, comfortable and well-maintained. Twin rooms can actually fit up to 4 people because the bed are in queen size. Wifi connection was fast. Breakfast options are excellent. One has the option to have an Western breakfast in the 1st floor or Filipino style breakfast at the rooftop restaurant. Staff is very attentive and helpful. They give free chocolates too! Overall, I had an excellent stay! :)
Date of stay: June 2019
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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Makati Diamond R, Manager at Makati Diamond Residences, responded to this review
Responded Aug 19, 2019
Dear Milaiski,

Thank you for your kind words. It is always our pleasure to serve you with the highest standard of luxury living, both in accommodation and service. In the same manner, we are delighted that our best location provided you with the convenience we intended, being in close proximity to lifestyle, commercial and financial establishments. We look forward to your next visit at Makati Diamond Residences.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 15, 2019 via mobile

We were looking for something specific and JC was kind enough to offer it. Definite plus to find that the food was fantastic! But it would be even lovelier if the serving is adequate for someone with a heavy appetite like me :)

Date of stay: August 2019
Trip type: Traveled as a couple
Thank nikgmal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Makati Diamond R, Manager at Makati Diamond Residences, responded to this reviewResponded August 16, 2019

Dear nikgmal,

It is heartwarming to know that our valued guests enjoy our brand of service. Your commendations were shared with the team to serve as an inspiration to continuously embody our brand of service. While, the Food & Beverage Director has taken note of your preference, which will be assessed for consideration. We look forward to your next stay.

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Reviewed August 15, 2019

Makati Diamond Residences is one of the regular venues tapped by the Institute of Corporate Directors, Inc. (ICD) for its at least once a month professional events for its Fellow & Associate members. In my regular visits to this hotel I can confirm that The Makati Diamond Residences is indeed known for its courteous staffers, clean facilities and convenient basement parking and nearness to the Ayala Mall Complex in Makati.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Service
1  Thank cbroxas23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Makati Diamond R, Manager at Makati Diamond Residences, responded to this reviewResponded August 16, 2019

Dear cbroxas23,

Thank you for your kind words. It is heartwarming to know that our valued guests enjoy our brand of service during your recent visit. Please know that we are committed to providing the highest standard of luxury living to our guests. We look forward to your next visit at Makati Diamond Residences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2019

The hotel is a prime property located close to shopping areas. Several Malls are in the vicinity and provide a good shopping experience. The hotel is quite comfortable. Breakfast spread is not so great as the choices are limited.

Date of stay: July 2019
1  Thank ngulati03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Makati Diamond R, Manager at Makati Diamond Residences, responded to this reviewResponded August 15, 2019

Dear ngulati03,

Thank you for the review. It was our pleasure to provide you with the highest standard of luxury living. We are also delighted that being at the best location provided you the convenience we intended, such as ease of access to shopping and dining destinations. Our Food and Beverage Director shares that they are continuously working on elevating our guests' dining experience. We thank you for your comments and hope you can share your preferences so we can consider adding them to our breakfast buffet. For further feedback, you may share your comments through email or our website. We look forward to your next visit at Makati Diamond Residences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2019

What separates the Makati Diamond from all other hotels is the unmatched hospitality of the staff. In my 25 years of hotel/restaurant experience, I've never seen a crew that worked as well together. Jecca, Ariane, Jaymie, Joyce and Margeux at the Club Lounge desk address our daily needs with fervor and genuine courtesy. Ied, Renz and Coi deliver artfully crafted coffee, smiles and eggs at breakfast. Chef Anton and his staff dutifully maintain the club lounge buffet to ensure freshness and provide enough quantity for all. Ramon, with her effusive smile, the concierge and security staff, greet with good cheer as we come and go each day. Zanye and Arnel look after the cigar lounge providing tasty beverages and conversation. The debonair Carlo leads the bar tending team, Phel and Mark, mixing signature cocktails and pouring complimentary San Miguel (and maybe a chess match?). Jinky, with her sardonic wit, chides us long-timers, making us feel more like siblings then guests. And managing it all, Ms. Fatima, endures our group's demands with graceful elegance and class. Together, this team of service professionals delivers unparalleled guest service by talking with us, sharing stories about family and the Philippines and displaying genuine concern for our comfort.

Arriving to the Diamond each day is truly a rewarding experience, especially if I get to the happy hour buffet in time! My sincerest thanks to Ms. Fatima and the team for surpassing expectations and making me feel at home.

Date of stay: August 2019
Thank Vanila_in_Manila
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Makati Diamond R, Manager at Makati Diamond Residences, responded to this reviewResponded August 13, 2019

Dear Vanila_in_Manila,

Learning more about what delights our guest truly brightens our day. It is heartwarming to know that we exceeded your expectations and that our team was able to embody our brand of service. We are certain that the whole team will be thrilled to hear about your compliments. We value your loyalty and look forward to your next visit to Manila

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Reviewed August 7, 2019

Serviced Apartment. Comfortable bed and room. You will find free snacks and drinks in the apartment. Just opposite of Greenbelt shopping area and also convinence store. You will be able to find everything you need in Greenbelt, from middle to high end prices. Safe and practical area to stay in Manila.

Date of stay: July 2019
2  Thank William P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Makati Diamond R, Manager at Makati Diamond Residences, responded to this reviewResponded August 9, 2019

Dear William P,

Thank you for your review. We are thrilled to hear that you had a wonderful stay, enjoying everything from the dining options to the guestroom amenities. We are also delighted that being at the best location was advantageous to your stay, being a stone throw away from the lifestyle establishments. We look forward to your next visit at Makati Diamond Residences.

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