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“Best way to end our vacation!”

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City Garden Grand Hotel
Ranked #6 of 86 Hotels in Makati
Certificate of Excellence
Reviewed 3 weeks ago

Spent our last night in Manila at this hotel and service, cleanliness and amenities all were a 5/5 for us! With maybe the only thing missing was we weren't given conditioner with our toiletries for the room, but something so minor, we didn't care.

The view is definitely something, I enjoyed the rooftop deck at night when it is all lit up. The breeze is refreshing for the usual hot and humid Manila air.

Keep up the good work!

Cheers :)

Room Tip: Book through Agoda and get the best deals!
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  • Stayed: September 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Taña V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, General Manager at City Garden Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Cheers to your fantastic review for City Garden GRAND Hotel. It feels good to know that our services, facilities in most areas met your expectations and allowed you to end your vacation the best way possible. Looking forward to welcoming you back on more of your future visits in the city.

Warmest regards,
Mirro Reperuga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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55 - 59 of 1,174 reviews

Reviewed 3 weeks ago

nice place and staff specially the reception employ her name MINA she was so helpful and the breakfast was so good different kind of food and nice view in the restaurant and the roof of the hotel was amazing .

Stayed: October 2017, traveled with friends
Review collected in partnership with this hotel
2  Thank Meshal7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, General Manager at City Garden Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for sharing a great review for City Garden GRAND Hotel and acknowledging the remarkable service of Mina. We are very pleased to know as well that you enjoyed our restaurant and the view of the city and the favorite spot of most guests - our Firefly roof deck bar. We look forward to your next visit soon.

Warmest regards,
Mirro Reperuga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I had a wonderful experience at the City Garden Grand Hotel during my one week stay in Makati during October 2017. The room was beautiful (wooden floors); the bed comfortable and they really thought about everything you needed, even down to supplying some stationary in the room desk. The Hotel also has a well-equipped Gym and a SPA served by very skilled personnel. The Wi Fi was high speed, providing for very effective and reliable internet. From the 22 floor I enjoyed a good view of Makati City. Their Buffet Breakfast served at their Spice Café was delicious and satisfying and the FireFly (RoofDeck) Restaurant also churned out a wide range of delicious food offerings upon request.

I found the staff to be warm, friendly, cheerful and extremely helpful. They are clearly service oriented and everyone clearly went out of their way to make their guest feel welcome and special, even down to the security guard who cheerfully flagged down taxis for guest requiring same.

The City Garden Grand Hotel is less than five minutes walking distance from Century City Mall and about 10 – 20 minutes driving distance (depending on the traffic) to the Power Plant Mall, Rockwell and Glorietta Mall at Ayala Center. It's centralised location makes it an ideal place to stay when in Makati.

Brian L

Room Tip: The higher floors offer a good view of Makati City
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  • Stayed: October 2017, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank brianhue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, General Manager at City Garden Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear Brian,

Thank you for writing us a very positive review following your recent one week stay. I am very pleased that you enjoyed our facilities, the warm hospitality and services of the staff, and our central location and neighborhood which many discerning travellers truly appreciate. We look forward to your next visit soon.

Warmest regards,
Mirro Reperuga
General Manager

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Reviewed 4 weeks ago via mobile

Very Good Hotel-With excellent staff especially Ms Angel Niebres
Very Good service
Want to come again & want to suggest everybody. Good facilities especially the restaurant in the top floor and swimming pool. Hotel is in very Good area prime location with prime people prime staff.

Stayed: October 2017, traveled with friends
1  Thank arvindgujjar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, General Manager at City Garden Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for sharing your topnotch review for City Garden GRAND Hotel. We are very grateful to learn that you had quite an enjoyable stay with us owing to our location, roof deck bar and pool and excellent staff, thanks to Angel for giving you a GRAND service you deserve. We look forward to more of your future visits.

Warmest regards,
Mirro Reperuga
General Manager

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Reviewed 4 weeks ago via mobile

The staff is very helpful and kind.
My wife is vegetarian- so the chef on the 7th floor make changes on the menu for us every dinner and it was delicious, everything that we ate was great.
The room was very decorated and clean.
The pool on the 32 floor have amazing view.

Stayed: October 2017, traveled as a couple
1  Thank Ben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, General Manager at City Garden Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Many thanks for your excellent review for City Garden GRAND Hotel following your recent stay. I am very pleased to know that your vegan spouse enjoyed the special menu our chef prepared. I am also delighted to learn that our roof deck pool with view of the sky and surrounding cities as well as our well maintained, clean room with minimalist design worked well with you. We look forward to welcoming you back on your next visit to Manila.

Warmest regards,
Mirro Reperuga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Garden Grand Hotel

Address: 8008 Makati Ave. cor. Kalayaan Ave., Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 86 Hotels in Makati
Price Range: ₱4,170 - ₱5,645 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Grand Hotel 4*
Number of rooms: 311
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