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All reviews home away from home long stay house keeping very nice hotel pleasant stay hotel staff enjoyed my stay makati city pol security amenities gym housekeeping quarantine kitchenette stove philippines
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Reviewed 15 October 2021 via mobile

I was not looking forward to our quarantine stay.imagine being confine in a room for 10 days. This quickly changed because of the staff they been attentive and have made our stay enjoyable. Clean room outstanding service.thank you,ms Leah Security..

Date of stay: November 2020
Trip type: Traveled solo
Thank porcopior
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 30 October 2021

Hello porcopior! We are glad to have served you for your quarantine visit and we take pride in providing excellent customer service. We shall continue to be at our best to cater to our guests' needs.

Have a wonderful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 October 2021 via mobile

Very clean hotel and Very accomodating staff specially Mr Owen and Mr. Michael and Sg Fronda. Covid protocol is strictly implement. All staff are very friendly and approachable must recommend hotel for staying

Date of stay: October 2021
Trip type: Traveled solo
Thank 635kchand
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 30 October 2021

Hi kchand! Thank you for the staff mentions! We are delighted to know about your recommendation for Citadines!

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Reviewed 15 October 2021

salute to all the staff of citadines salacedo makati special mention to Pol, Arnold and Renz for a nice and friendly accommodations, i will recommend this spectacular hotel to my co teachers in Laos. while im staying for 10 days in hotel, the staff are such accommodating, they assist my needs they make it sure im okay? thumbs up to all of you and keep it up, the room are almost perfect, you dont feel that i was quarrantine , i feel im home! good luck to our future endeavor.

Date of stay: October 2021
Trip type: Traveled solo
Thank larryaN6271NL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 30 October 2021

Hello larry! Our warm thanks for the kind review that you shared. This was shared to our team members and they were all grateful for the comments and experience. This will truly boost our inspiration to continue to be our best version for our guests.

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Reviewed 14 October 2021 via mobile

My stay with Citadines was truly amazing! The room was clean and nice. Great staff! They were helpful and accommodating. Special mention to Sir Pol who went above and beyond to make our stay extra special. Every single day of our stay, he constantly monitored me and my colleagues. I'd like to mention a particular incident wherein some items on our luggage weren't allowed by the airline to be checked in. Even we've checked out already, Sir Pol offered his helping hands and made sure that those items are delivered to us. Thanks, Sir Pol! We appreciate your kindness and concern.

Date of stay: September 2021
Trip type: Traveled solo
Thank 340alviny
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 15 October 2021

Hi there 340alviny! Thank you for the special recognition! We strive hard to extend customer service the most excellent way that we can and truly our colleague, Pol, brought this to life. A huge thanks for staying with us at Citadines and we hope to see you again on your future visits. Always stay safe.

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Reviewed 13 October 2021 via mobile

I had a wonderful experience at the Citadines Salcedo Makati. Staff members especially Rita, Owen and Leonard were very friendly and eager to help! Thank you very much! Will recommend to my colleagues!

Date of stay: October 2021
Trip type: Traveled solo
Thank 906Binsu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 15 October 2021

Hello 906Binsu! Thank you for the 5 stars rating! We look forward for you recommendation and we cannot wait to serve your colleagues as well. We hope to be of service again - message from Rita, Owen and Leonard.

See you next time and stay safe!

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