We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (259)
Filter reviews
260 results
Traveler rating
105
120
22
6
7
Traveler type
Time of year
LanguageAll languages
More languages
105
120
22
6
7
Show reviews that mention
All reviews kl tower bedroom loft sunday market indoor pool walking distance greenbelt mall legaspi village complete kitchen minute walk dining table the room was nice serviced apartment the air conditioning green belt excellent location great place to stay rooms are clean
Filter
Updating list...
18 - 23 of 260 reviews
Reviewed 8 August 2018 via mobile

This was booked as part of our PAL Swingaround package from San Francisco. Although we stayed only half of the time during our booked days, we enjoyed staying @ this condotel. It’s location is superb with only walking distance to Greenbelt and most of Makati’s top spots plus the convenience of being near NAIA for our other trips during our PI stay. Had minor problems during our stay like the air-conditioning water leaks, internet slow or not working but these were both resolved promptly. The indoor pool was clean and towels are available upon request. They readily provide extra beddings also when we had few guests who visited for a night. The hotel staffs are courteous and helpful. I would not mind staying in this hotel in the future.

Date of stay: August 2018
Trip type: Traveled with family
Thank MamieGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLSR_Management, Manager at KL Serviced Residences Managed by HII, responded to this reviewResponded 13 August 2018

Dear MamieGee,

Thank you for choosing KL Serviced Residences as your home in Makati. We greatly appreciate your feedback about the hotel, our staff, services, and it's location to airport and shopping malls. Our sincerest apologies for the inconveniences that the leak and internet have caused you while you're here. Our team has rectified the concerns immediately that you may have a comfortable and wonderful stay.

We hope that these will not deter you from coming back to our property. Looking forward to be of service to you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 July 2018 via mobile

Stayed here a couple of times before with family. Like the location and the previous rooms were nice and dpacious.

This time got a tiny room. Was refused early check-in. Waited quite a while in line. Receptionist pushes hard for direct booking. I used hotels.com and Im guessing that this was the reason I got pushed back. They only like direct bookings. Thanks but no thanks, I will book elsewhere next time.

The wait fir the lift is super slow.

Date of stay: July 2018
Trip type: Traveled solo
Thank Bettestep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLSR_Management, Manager at KL Serviced Residences Managed by HII, responded to this reviewResponded 21 August 2018

Dear Bettestep,

First of all, we would like to thank you for sparing time and reviewing our property. We have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 July 2018 via mobile

Stayed here in my recent visit to Manila for 2 nights. Excellent location within mins to Green Belt and a huge park in front of the hotel. Hotel rooms with Balcony. Great management of service residence with extremely guest oriented staff. Must stay when you are in Manila Makati.

Date of stay: July 2018
Trip type: Traveled on business
Thank ter_tng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLSR_Management, Manager at KL Serviced Residences Managed by HII, responded to this reviewResponded 13 August 2018

Dear Terence N,

Thank you for taking time to share your feedback about your recent stay with us and greatly appreciate in posting your review on TripAdvisor. Your compliments will surely inspire the whole team to provide excellent service to all our guests. It's been our pleasure to be of service to you.

We look forward in welcoming you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 July 2018 via mobile

The facility is efficiente... nevertheless the two weeks points are : hit in the lift and corridor and the check out time is too long.In fact it is usually 5 minutes of standing to wait for the room feedback

Date of stay: July 2018
Trip type: Traveled on business
Thank Dalla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLSR_Management, Manager at KL Serviced Residences Managed by HII, responded to this reviewResponded 25 July 2018

Dear Dalla M,

Thank you for choosing KL Serviced Residences as your home while in Makati. We greatly appreciate your feedback and sharing it on TripAdvisor. We regret to know that during your stay, you had some inconveniences from lift, corridor and the check out process. Our sincerest apologies for the hassle. Please be assured that concerns has been discussed with Front Office team to improve time of check out process.

We hope that this will not deter you from coming back to our hotel again. Looking forward to be of service to you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 July 2018

It's a very convenient, comfortable and relaxing home away from home. The staff are friendly and helpful. The rooms are very spacious and has all basic necessities inside. The view from my room was exhilarating especially at night. The location is convenient to all shops and eating places. Requests and calls for helps were attended to right away by the staff.

Date of stay: January 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank mariaisler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLSR_Management, Manager at KL Serviced Residences Managed by HII, responded to this reviewResponded 13 July 2018

Dear mariaisler,

Our heartfelt thank you for choosing KL Serviced Residences as your home while in Makati. We are very delighted to know that you had a relaxing and comfortable stay. We appreciate your feedback about the rooms, facilities and the service of our staff. It is our commitment to provide you with excellent service and make your stay memorable and enjoyable.

We look forward to welcome you again on your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews