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8 - 13 of 491 reviews
Reviewed September 21, 2020

the rooms are comfortable and spacious. rather quiet. You can have breakfast but the choice is rather limited. you can access the laundry room by purchasing tokens and laundry at the reception. The staff are very helpful

Date of stay: October 2019
2  Thank karlN832
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Davis Asistin, Guest Services / Front Office at Somerset Millennium Makati, responded to this reviewResponded November 23, 2020

Dear karlN832,

Thank you for your wonderful review highlighting the comfortable and spacious rooms. At the same time, breakfast has already been discussed with the Restaurant Manager to further improve the selection in the breakfast menu.

Once again, thank you and we are looking forward to your next visit with us.

Warm regards,

Davis Asistin
Assistant Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2020

Over all cleanliness satisfied. Staff very friendly. Foods are very delicious If someone is planning to book, this is the great hotel no doubt. Try to book now. Till we meet again guys miss you all...

Date of stay: April 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hannah040479
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PaulineZ719, Manager at Somerset Millennium Makati, responded to this reviewResponded June 25, 2020

Dear Hannah040479,


Thank you for your wonderful feedback and for recommending us to other travelers. It is such a delight knowing that you were satisfied with your stay from the cleanliness of the apartment, service from the staff, and the food.

We all look forward to welcoming you back soon!


Kind regards,

Pauline Zamora
Assistant Residence Manager

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Reviewed May 19, 2020

Salad went bad and moldy. Some foods provided from this hotel were already expired. The restaurant does not have proper quality control. I'd had a chronic stomach ache during the stay because of this.

Towels are worn-out and smells bad. I won't recommend you to stay at this hotel, it's too expensive for the price.

Date of stay: April 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Milly042020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PaulineZ719, Manager at Somerset Millennium Makati, responded to this reviewResponded June 25, 2020

Dear Milly042020,

Thank you for your review and for letting us know your concerns. We truly apologise for these shortcomings and indeed these are not a reflection of what Ascott strives for. Please rest assured that both issues raised had been addressed by our team to avoid future occurrences.

From all of us at Somerset Millennium Makati, we hope to be able to welcome you again and have another opportunity to serve your better.


Warm regards,

Pauline Zamora
Assistant Residence Manager

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Reviewed February 13, 2020

Our room was very neat and comfortable. The kitchenette had everything we need. The place was very near to commercial establishments. The staff members were all friendly.
Breakfast was filling and tasty as well. One of the staff members overheard it was my son's birthday and came out with a small lighted birthday cake while singing the birthday song. Such a sweet gesture.

Room tip: Room at the higher floors.
Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank crgj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PaulineZ719, Manager at Somerset Millennium Makati, responded to this reviewResponded February 17, 2020

Dear crgj,

Thank you for your perfect rating of Somerset Millennium Makati.

We are very happy to know that you had a relaxing and comfortable stay with us.

It is such a delight that we have met your standards in both products and services. As well as knowing that the proximity of the property to commercial establishments was to your liking.

We are extremely pleased as we were able to take part on your son's birthday celebration.

We are looking forward to having you again soon.


Kind regards,

Pauline Zamora
Manger, Operations

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Reviewed January 27, 2020 via mobile

Stayed here as it was reasonably priced and not too far from the airport.

As mentioned in other reviews the hotel is of a decent standard but it is the staff that earn it a five star rating. They are so keen to ensure your stay is perfect and that kind of service is not always easy to find.

The room and bed were comfortable with decent air conditioning, and the amenities were superb. The location is also a plus, as it is walking distance to the big shopping mall and night spots. Thoroughly recommended.

Date of stay: December 2019
Trip type: Traveled solo
Thank H5096CHrichardk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PaulineZ719, Manager at Somerset Millennium Makati, responded to this reviewResponded February 7, 2020

Dear H5096CHrichardk,

Thank you for your 5-star rating and for recommending us to other travelers. We truly appreciate your kind words to the staff. We take pride in what we do and here at Somerset Millennium Makati. Being able to provide our residents with a perfect, seamless stay is our priority.

We are also glad that you found the room, the amenities and our location to your liking.

We look forward to your next visit. See you soon!


Best regards,

Pauline Zamora
Manager, Operations

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