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“Top notch luxury all the way”
Review of Raffles Makati

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Raffles Makati
Ranked #1 of 82 Hotels in Makati
California
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Top notch luxury all the way”
Reviewed January 6, 2017

Originally booked for a business trip to stay at the Fairmont Makati and were most pleasantly surprised to have been upgraded to the next door Raffles Makati into a suite, as were my two colleagues.

Beautiful property - rooms were exceptional, check-in and lobby were great.The suite was huge - massive entrance and dining, huge separate bedroom and ginormous bathroom.

Sad I didn't get to stay longer.

  • Stayed September 2016, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Robotronic5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review, February 23, 2017
Dear Robotronic5,

Thank you for your kind review. We're glad to hear that you enjoyed your stay with us as an upgrade from your stay at the Fairmont. We hope that your next stay with us will be longer as well.

We look forward to welcoming you back soon.

Sincerely,
Oliver Dudler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2016 via mobile

3 night stay for 2 adults, 2 kids in the Junior Suite. Great package- cost around 50k air miles (I think $450+)- including buffet breakfast I one of two restaurants with a great, fresh, international spread; high tea just as good as the Peninsula Bangkok (and far better than anything on offer at 'tea and toast' in this former British Army officer's mess); and best of all cocktails from 6-8 (superb Singapore Sling). The suite was amazing, all staff were friendly and were great guides to local conveniences. Room clean and tidy and very, very swank. Pool food on the fourth floor (I think shared with the Fairmont hotel) good but not stellar- though staff very attentive, as expected. The view is Makati- hardly the most romantic skyline but other five stars in Manila are located in far less aesthetically pleasing 'hoods.

Worth the splurge after 2 days on planes and before a day long drive up to Ilocos Sur.

Thoroughly recommended!

Stayed December 2016, traveled with family
Helpful?
Thank Stephen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review, January 2, 2017
Dear Stephen P,

Thank you for your review. I'm glad to hear that we were able to make your family's stay delightful. We hope that you left feeling rested for your long trip to Ilocos Sur. We would also like to thank you for your kind words for the service and staff. It was certainly our pleasure to serve you.

Should you ever find your way back to Raffles Makati, do take the opportunity to catch the sunset from the newly opened Mireio terrace. Hopefully the view of the setting sun on one side as the city lights come alive on the other will change your mind about the Makati skyline.

We hope to welcome you and your family back to Raffles Makati soon. Til then, safe travels.

Sincerely,
Oliver Dudler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 27, 2016 via mobile

+ easy and fast check in and check out
+ super accommodating and efficient staff
+ spaceous rooms and elegant interiors
+ spotless clean
+ truly 5 star quality

- the only improvement I would like them to have are the tiles in their pool. Small blue squares are missing considering it's a new hotel.

Stayed December 2016, traveled as a couple
Helpful?
Thank spytime2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review, January 2, 2017
Dear spytime2004,

Thank you for your review. We're glad to hear that we were able to please you during your stay with us. We'd also like to thank you for your feedback regarding the pool's tiles. We value the opportunity to improve our facilities.

We look forward to welcoming you back soon.

Sincerely,
Oliver Dudler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 27, 2016 via mobile

What we liked: The suites were beautiful and spacious, there were special toiletries for kids (baby shampoo, baby bath and lotion, freestanding tub, fast wifi, coffee machine, lots and lots of bottled water, newspaper options (local and intl), afternoon tea (really yummy sandwiches and cake), evening cocktails, breakfast at Mireio (we tried the scrambled eggs with truffles, beef tapa, and eggs benedict), good sized kiddie pool, hotel personnel were warm and friendly without being intrusive, free pastries brought to the room, welcome fruits, butler service.

Check in was done inside the room and the check out process was very fast.

Oh and while we were in Mireio, my daughter randomly asked one of the staff for crayons and paper, and they lent her some! They even gave her hot chocolate with sprinkles and marshmallows.

Everything was lovely, Raffles. Thank you!

Stayed December 2016, traveled with family
Helpful?
1 Thank denise e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review, January 2, 2017
Dear Denise E,

Thank you for your kind review. I'm glad to hear that we were able to delight you and your family during your stay with us. It was a pleasure to serve you as well.

We look forward to welcoming you back soon.

Sincerely,
Oliver Dudler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 18, 2016

Stayed at Raffles for few times, each time over 10 nights stay. Excellent services, professional and no faults at all. Enjoyed every day/night, exceed 5 star experiences. The staff are very helpful and friendly. The room is big and clean. Location of the hotel is very good, easy access to shopping malls nearby - walking distance. Look forward to our next stay at Raffles.

Room Tip: All suites are great!
See more room tips
  • Stayed October 2016, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank vlam_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles and Fai... M, Hotel Manager at Raffles Makati, responded to this review, December 27, 2016
Dear vlam_18,

Thank you for your enthusiastic review. We appreciate your kind words and are delighted that you enjoyed your Raffles experience. We look forward to welcoming you back soon.

Sincerely,
Oliver Dudler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffles Makati

Property: Raffles Makati
Address: 1 Raffles Drive, Makati Avenue, Makati, Luzon 1224, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 82 Hotels in Makati
Price range (per night): ₱13,918 - ₱21,850
Hotel Class:5 star — Raffles Makati 5*
Number of rooms: 32
Official Description (provided by the hotel):
Unrivalled charm, endlessly enchanting with unparalleled grace, understated refined and contemporary luxury. Raffles Makati is a legendary oasis of calm and elegance nestled in the most prestigious address of Makati Avenue, in the financial and cultural hub of the Makati district. ... more   less 
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