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All reviews boutique hotel room size is the hotel manager excellent location premier room week stay rooms are small walking distance very pleasant stay short stay buffet breakfast laundry service business trip front office makati area enjoyed my stay green belt
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Reviewed 6 January 2018

I went to Manila to surprise my boyfriend and pre-booked an Airbnb to prepare as I was traveling alone. My Airbnb was terrible and fell through. Luckily as it was late at night, my sister found Astoria Greenbelt. She called them, explained the situation and how she wanted to make sure that I would be looked after.

I got my way to Astoria, greeted by their lovely staff. They checked to see how I was and kindly showed me to my room. They were always friendly when traveling around the hotel. Tasty room service, though the only downside is the time restrictions for certain items. The restaurant was beautiful, well presented and excellent service and food! The reception was always happy to call a car and assist in any way.

The rooms were clean, well furnished and were always kept neat. Bathrooms were well supplied, and as expected, always maintained their cleanliness.

Astoria Greenbelt is well located. The only issue we had was locating the hotel on the map while using car service apps. There is also a larger Greenbelt facility across the street, which was confusing in some situations. No real dramas.

Though we soon left Manila, our trip brought us back to Manila and choose Astoria Greenbelt once again during our trip to the Philippines.
We will be definitely staying here in the future!

Room Tip: Premium rooms are worth it.
  • Stayed: June 2017, traveled solo
    • Location
    • Cleanliness
    • Service
Thank didsone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Greenbelt, responded to this reviewResponded 20 February 2018

Dear didsone,

Thank you for writing us this great review! It must have been fate that brought you to our fine hotel, and we are delighted to hear that you had such a fantastic time.

From start to finish, we go to great lengths to ensure that our guests are relaxed and completely satisfied. Our staff constantly aim to meet and even surpass your expectations, so you can maximize your break from the daily grind! We are ready to assist you with all your needs at any time you require. Another soft pillow for your beauty sleep, we got it!

We are also glad to hear that you had a wonderful dining experience at the Tableau. Our talented chefs are always whipping up scrumptious dishes that you will surely love. We are thrilled that everything was excellent!

With the many positive instances you experienced with us, we are happy to hear that you have already chosen to stay with us again. Just give us a heads up, and we’d be happy to help you with another surprise for your loved one! We can’t wait to see you again, didsone!

All the best,
The Astoria Greenbelt Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 December 2017 via mobile

This is a very pleasant hotel located in the upscale business district of Makati. The hotel is two blocks from a huge shopping mall with many restaurants and bars. It is also walking distance to the Ayala Museum and triangle. Manila is a big city, not easy to navigate with sights located all around. Makati is a good area to stay in. Rooms are nice and cosy. Hotel is very clean, busy and cosy with a nice atmosphere. Breakfast was included and was adequate and nice with a small range of Western options and a larger range of Filipino options. Staff are super friendly from reception, to restaurant staff and door men. From the start, they were friendly and helpful. Wifi is fast. My only negatives was that the room did not have a window. Not sure if this was the case for all rooms. As we were hardly in the room, this did not bother us too much. The breakfast area is very small to accomodate all guests. Either go early or not at peak time! We had breakfast outside one morning as it was too full. Other than that, excellent hotel.

Stayed: December 2017, traveled solo
Thank 43tasneema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Greenbelt, responded to this reviewResponded 29 January 2018

Dear Tasneem A,

Wow, thank you for this 5-star rating! It is great to know that you had a remarkable stay with us.

Just like you, we are also thrilled to be situated so close to many locations our guests would like to visit. We are glad that you found our beds and pillows exceptionally comfortable. We bet that you were well rested the next day! With so many malls near us, you must have been so tired when the day was done.

We make sure that with us, our guests get to enjoy serene moments where they can let their guard down and enjoy a break from their busy schedules. We are glad that our staff members made your stay all the more pleasant. Apart from our amazing facilities and mouthwatering food, our dependable staff go the extra mile to guarantee that you are well taken cared of and thoroughly relaxed with your stay.

Your feedback regarding the layout of our restaurant will be discussed with the involved departments. You can definitely come back to a more spacious Tableau and an even better dining experience!

We look forward to having with us again at Astoria Greenbelt for another sweet break. Of course, your Astoria family would also love to see you in our other properties like Ortigas, Boracay, Bohol, or Palawan. Here’s to more fantastic vacations with you!

Best regards,
The Astoria Greenbelt Management

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Reviewed 28 December 2017

I stayed at the Astoria Greenbelt last month for the first time and found the experience, different from what I am used too but very enjoyable. Yes the rooms are on the small side and there are no views however, if you are a guy like me and always outside working or socialising and want to return to a hot shower, quiet room and comfortable bed then this Hotel is very acceptable. Situated next door to Greenbelt is a big bonus and as for the staff very, very friendly.

  • Stayed: November 2017, traveled solo
    • Location
    • Rooms
    • Service
Thank raydunlop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Greenbelt, responded to this reviewResponded 29 January 2018

Dear raydunlop,

We are glad to hear that you had such a relaxing getaway with us! A hot shower after a long day, peace and solitude in your comfortable room to ensure a good night’s sleep, easy access to the city’s malls - these are just some of the things we proudly offer to all our guests.

It is our great pleasure to constantly provide a haven for our guests where they can retreat from their busy lifestyle and enjoy a blissful R&R moment. Luscious food, astounding facilities, and the best service experience from the warmest staff members are all for your enjoyment.

We look forward to welcoming you back to Astoria Greenbelt for another serene break. We would also love to see you and your family in our other gorgeous properties. Sunbathing on our Astoria Boracay beachfront, having a water gun fight at Astoria Palawan’s waterpark, or a fresh beach experience at Astoria Current - paradise with us is just a phone call or e-mail away!

All the best,
The Astoria Greenbelt Management

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Reviewed 24 December 2017 via mobile

Upon entering hotel, staff are attentive and helpful. Check in was fast. Took room with king bed and had a cot brought in for my 16 year old son. No window. Mini fridge, microwave, small 24 inch tv mounted on wall at end of bed.
Clean room with clean washroom. Compact but adequate for price. Good quality soaps n shampoo.
Free breakfast buffet included with limited options but nice.
Cereals, omelette station , congee station , fruits, beef tapa, rice, scramble eggs ect. Spacing of seating is tight n limited.
Primary choice for this hotel was great price, clean, good reviews, close to good shopping options.

Stayed: December 2017, traveled with family
2  Thank Kenster777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Greenbelt, responded to this reviewResponded 29 January 2018

Dear Kenster777,

It is truly a delight to hear that you had such a great experience at our hotel! At Astoria Greenbelt, we ensure that our guests enjoy a much needed break from the hustle and bustle of the daily grind. Our rooms are guaranteed to be comfortable and tranquil, so that you are sure to have a great night’s rest.

Our chefs at The Tableau are pleased to know that you loved the selection at our breakfast buffet. With such delectable flavors, you must have been stuffed - we know we would be! We will also see to addressing your concern about the spaciousness of our restaurant. You can look forward to being able to do a relieving morning stretch just before you have your scrumptious breakfast!

We cannot wait to welcome you back to our beautiful hotel! Our doors are always open for you, and your Astoria family would love to make more wonderful memories with you. Perhaps we will see you in Astoria Boracay or Astoria Palawan next?

Best regards,
The Astoria Greenbelt Management

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Reviewed 14 December 2017

The staff is polite, very friendly and helpful. In terms of room, it didn't have window so we could not see the view or weather outside. The water pressure in the shower is quite low so quite difficult to rinse long, thick hair. Room and bathroom very clean. Breakfast offering a large variety. Location wise, it is very convenient. Not too far from the airport so very convenient. The hotel is in the middle of the business and commercial Makati Area. Malls, restaurants, convenient stores are at walking distance. Good price for the quality of the hotel. Definitely recommending this hotel :)

  • Stayed: December 2017, traveled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Road744321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Greenbelt, responded to this reviewResponded 29 January 2018

Dear Françoise C,

We are pleased to hear that you had such a great time with us!

We appreciate all feedback we receive from our valued guests. Your insightful comments assist us in identifying how we can continuously improve ourselves. Rest assured that we have duly taken note of your comments about the water pressure in our bathrooms. This has already been raised to the involved department, so you can be assured that this will no longer occur on your next stay!

Our staff are always ready to attend to your needs and meet your expectations. No matter your request, they will always go the extra mile to make sure you’re relaxed during your stay. Need another one of our plushest pillows in the middle of the night? Your word is our command!

It is also thrilling to hear that you loved our location! One minute you are resting in our comfortable rooms, and in the next few, you are shopping in the city’s trendiest malls - everything was properly thought of for the convenience of all our guests!

We look forward to welcoming you back to Astoria Greenbelt. Trust that you can always come home to our blissful haven, a retreat from the hustle and bustle of life.

All the best,
The Astoria Greenbelt Management

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