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Reviewed May 23, 2022

It was a holiday and we were invited to stay in Holiday Inn Hotel Makati. My family normally chooses a hotel around our Quezon City home for convenience (we hate getting stuck in traffic) so we reluctantly agreed. However, Holiday Inn Makati did not disappoint! The hotel staffs in the check-in counter, restaurant, bar and housekeeping are very accommodating. The person-on-duty at the bar even made some small talks making sure we enjoyed our drink. I also like the idea of the hotel being adjacent to Glorietta because we had a lot of restaurants to choose from. Thanks again to the all the staff for making sure we are comfortable during our stay. Our family would definitely be back again for more staycations!

Date of stay: May 2022
Thank Alfred S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HISuites Makati, Owner at Holiday Inn & Suites Makati, responded to this reviewResponded May 26, 2022

Dear Alfred,

Thank you very much for your 5-star rating and excellent review. We are grateful for your appreciation for our colleagues. Guest satisfaction is one of our top priorities. Your feedback is greatly appreciated. We hope to welcome you back here at Holiday Inn & Suites Makati.

Warm Regards,
Holiday Inn & Suites Makati

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2022

I resumed my business trips to Manila and keep staying at Holiday Inn, winning features of the hotel are very high level of service and the location. All ongoing issues of hotel stay were solves extremely fast and hotel team is very helpful with transportation-what else do you need for perfect stay being concentrated on your work?

Date of stay: May 2022
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Trip823330
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HISuites Makati, Owner at Holiday Inn & Suites Makati, responded to this reviewResponded May 10, 2022

Dear Trip823330,

Thank you very much for giving us a high rating and leaving a wonderful review. We are delighted to know that you enjoyed your stay with us. Your feedback is greatly appreciated!

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Reviewed May 6, 2022

Perfect resting place upon arrival from overseas before heading home. Comfortable rooms for the wife and kids, though would have been nice if we were on connecting rooms. Courteous staff and great service, easy access to the mall/s restaurants a big plus too!

Date of stay: April 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank pasky357
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HISuites Makati, Owner at Holiday Inn & Suites Makati, responded to this reviewResponded May 10, 2022

Dear pasky357,

Thank you very much for giving us a high rating and leaving a wonderful review. We are delighted to know that you enjoyed your stay with us. Your feedback is greatly appreciated!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2022

The Hotel is located in the centre of Makati, adjacent to Glorietta mall, vast number of restaurants and cafes. Airport is less than 30 minutes drive.
The hotel is very clean, well managed and staff are friendly and customer focussed.
Food is very good and offers variety. Though the Restaurant Buffet is only available over Friday to Sunday, the Ala carte options are reasonable.
I happened to stay for almost 3 weeks and it was a very comfortable stay.
Staff are very courteous and I have to call out the exceptional service from the Captain-Gen Malilom at the Lobby Restaurant.

Date of stay: April 2022
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Anil J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HISuites Makati, Owner at Holiday Inn & Suites Makati, responded to this reviewResponded May 4, 2022

Dear Anil J,

Thank you very much for your 5-star rating and wonderful review. We are grateful for your appreciation for one of our colleagues. Guest satisfaction is one of our top priorities. Your feedback is greatly appreciated. We hope to welcome you back here at Holiday Inn & Suites Makati.

Warm Regards,
Holiday Inn & Suites Makati

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Reviewed April 30, 2022

The staff were all very friendly, accommodating and attended to what we needed. It was a very comfortable stay. Room was very clean and the basic essentials needed, especially with the pandemic still ongoing. The place definitely makes you feel it is a safe space to stay in.

Date of stay: April 2022
    • Value
    • Cleanliness
    • Service
Thank TheCoffeeObserver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HISuites Makati, Owner at Holiday Inn & Suites Makati, responded to this reviewResponded May 2, 2022

Dear TheCoffeeObserver, thank you for your 5-star rating. We are delighted to know that you enjoyed your stay with us. Your feedback is greatly appreciated!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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