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FedsH
Cebu City, Philippines

Quarantine Week

5.0 of 5 bubblesReviewed Feb 23, 2021
My stay was delightful. Everyone was so accommodating from the reception to the housekeepers. The room is very spacious and clean.
Since we are under quarantine we are not allowed to go outside our room to check the pool but I heard from the other staffs that the pool is closed because of the pandemic.

Will definitely check-in again once the pandemic is over so that we can try the pool and other amenities.
Date of stay: February 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gerry Ligon, General Manager at One Pacific Place Serviced Residences, responded to this review
Responded Feb 24, 2021
Warm greetings and Mabuhay!

Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.

We look forward to welcoming you again at One Pacific Place Serviced Residences!

Kind regards,

Gerry Ligon
General Manager
One Pacific Place Serviced Residences

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 14, 2020 via mobile

Had a hard time looking for a place to stay for me and my Father nearby my exam venue, then I found this One Pacific Place which is perfect since it’s just a walking distance from Trident tower. They also offer shuttle service with charge ofcourse, which makes it convenient for us given the pandemic situation. Hotel staffs are well accommodating the time we arrived and left. I surely recommend this place!

Date of stay: December 2020
Trip type: Traveled on business
Thank Krllar12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gerry Ligon, General Manager at One Pacific Place Serviced Residences, responded to this reviewResponded December 18, 2020

Warm greetings and Mabuhay!

Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.

We look forward to welcoming you again at One Pacific Place Serviced Residences!


Kind regards,

Gerry Ligon
General Manager
One Pacific Place Serviced Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2020 via mobile

Loved everything about this place! The room was squeaky-clean, the bed was extremely comfortable, and the staff were amazing! 👍👍 Its definitely a home away from home.. will definitely stay here again.. 😊😊

Date of stay: November 2020
Trip type: Traveled as a couple
Thank loreleirose
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gerry Ligon, General Manager at One Pacific Place Serviced Residences, responded to this reviewResponded December 4, 2020

Warm greetings and Mabuhay!

Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.

We look forward to welcoming you again at One Pacific Place Serviced Residences!


Kind regards,

Gerry Ligon
General Manager
One Pacific Place Serviced Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2020

i and my baby stayed here at one pacific place while waiting for our swab results and as far as i remember my room number is 2005 Staff are very friendly and accommodating specially those people who assisted us during my check in and check out. and also the staff who brought our luggage s in the room during check in Thank you so much for all your help keep it up and always stay safe safe guys

Date of stay: November 2020
Thank jjvil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gerry Ligon, General Manager at One Pacific Place Serviced Residences, responded to this reviewResponded December 4, 2020

Warm greetings and Mabuhay!

Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.

We look forward to welcoming you again at One Pacific Place Serviced Residences!


Kind regards,

Gerry Ligon
General Manager
One Pacific Place Serviced Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2020 via mobile

I was check in here at Makati while waiting for my swab result and the Hotel is very cozy. Staff are very friendly specially those people who assisted me during my check in and check out. Once the pandemic is over, will definitely come back here for a staycation.

Date of stay: December 2020
Thank Janeahongan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gerry Ligon, General Manager at One Pacific Place Serviced Residences, responded to this reviewResponded December 3, 2020

Warm greetings and Mabuhay!

Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.

We look forward to welcoming you again at One Pacific Place Serviced Residences!

Kind regards,

Gerry Ligon
General Manager
One Pacific Place Serviced Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2020 via mobile

Reception is great and special requests were almost all granted. Room is fairly presentable and nice but the laminated wood flooring is a bit dusty. Pool is good and chilling though kid's play area was closed when we were checking out. Food tastes good in the restaurant and affordable.

Date of stay: February 2020
Trip type: Traveled with family
Thank hjrtcruz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChristineFloresOPPSR, Asst. Front Office Manager at One Pacific Place Serviced Residences, responded to this reviewResponded February 14, 2020

Dear HEVC,

Warmest Greetings!

Thank you for your compliments about our Reception, Amenities, Food and Restaurant. It is always our pleasure to provide personalized service to our valued guests.

We would like to share that our Kid’s Play Area is open from 6 AM to 10 PM daily and we will be glad to open it for your children.

On the other hand, we have noted and relayed your comments about our Room to our Executive Housekeeper for a more diligent assessment. We value your feedback as this allows us to identify what needs further improvement.

We hope to have the opportunity of providing you with a more comfortable stay in the near future.

On your next visit, please do not hesitate to contact me personally or drop me a line through my email: cflores@onepacificplaceresidences.com

Yours Sincerely,

Christine B. Flores
Asst. Front Office Manager
One Pacific Place Serviced Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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