After attending a wedding recently held at Makati Shang's Rizal ballroom, I notice a glaring problem with this 5 star hotel venue. Enumerated are the following:

1. One of our companions seated on our table accidentally tipped over his water into the lazy Susan table. The servers saw what happened but did not bother to help clean the table. We tried to call on of the waiters but it seems they did not care and just walked away. The table was left wet throughout the 4 hour event. They still serve the food and placed it in the wet area. We are surprised that they did not bother to clean it.

2. The waiters and staff seems out sync, unmotivated, spaced out and does not know what to do. They did not bother to refill the water on our table when they are already empty. We need to call them again and again just to get their attention.

3. The dish plate that was replaced throughout the night seems not the cleanest plate. There are some dirt on the newly replaced plates. I was astounded that this happened here.

Review for the food. Tip: avoid their chinese lauriat option.

1st dish - Suckling Pig Combination -

since our companion accidentally spilled his water on the table (see above), unfortunately the dish was also affected. I am unable to give a fair assessment of the taste. The dish is wet while being served. The waiters let the guest (me) to wipe off the wet table.

2nd dish- Double boiled chicken cordyceps soup with whole abalone, black mushroom and wolfberries.

The taste is so-so. I think the soup lacks the flavor I am looking for. It is somehow bland

3rd dish - sauteed fresh scallops in asparagus xo sauce served in taro basket.

Scallops lacks flavor and it's quite bland. Asapagrus is so so. Some of it is like flossing while chewing due to the vegetable being old?.. Taro basket was full of flavor to the point of being salty. While the scallop and asparagus lacks the right saltiness, the taro basket was really salty that you need to put the sauce to mitigate the saltiness (sauce is served w/o serving spoon, you need to pour the sauce directly to your plate and leave the residue on the cup dripping while you put it back to the table).

4th dish - steamed lobster with ginger and scallions.

One word: mushy

5th dish - baked cod fillet in egg white sauce

The cod is tender but has quite oily texture. Maybe it is just like that? I like it

6th dish - sauteed beef cubes in black pepper sauce

Tender beef and good taste. The beef was cooked well. I think the chef has applied the black pepper sauce quite liberally. The black pepper taste is really overpowering. You'll get that black pepper burning sensation on your taste bud. Some people like it some people not. I personally like it.

7th dish - Lotus Leaves Fried Rice and preserved sausage

Meh.. ongpin serves better.

8th dish - Creme Catalan, Flourless chocolate cake and salted caramel icecream.

Of all the dishes that was served, this one they are able to get it right. Enjoyed their dessert.

Conclusion:
Makati shang does not serve good Chinese lauriat. Better stick with other cuisines or offerings. Staff are not attentive and seems unmotivated to work.