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larsSe
Malmö, Sweden

Excellent location in Makati

5.0 of 5 bubblesReviewed Sep 28, 2019
I have been here twice now for business travel. The location is perfect - walking distance of everything in central Makati to avoid daily hassle in traffic, and a attached mall with a Rustan's supermarket where you can shop groceries etc.

Rooms are very nice, clean and spacious. Air condition works well and is not noisy. Staff is very accomodating at all times and you feel welcome indeed.

Breakfast buffet is nice and sitting out by the pool to have breakfast before a long day in the office is really nice. Lots of choice of restaurants on-premise too if you do not feel like going out to explore.
Date of stay: September 2019
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheAlphaSuites, Assistant General Manager - Operations at The Alpha Suites, responded to this review
Responded Sep 29, 2019
Dear larsSe,

Thank you for sharing your experience during your stay at The Alpha Suites.

I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests that's why we strive to be the best in all that we can offer.

We hope to welcome you back soon!

Sincerely,
Pedmark Julian Madridejos
Assistant General Manager - Operations
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 27, 2019

We usually stay/book a hotel around Ortigas area for our staycations or small family gatherings. But for a change, I did a little research, found this hotel and read excellent reviews. I was hesitant at first but since we wanted a little change for our staycation experience, I booked a one bedroom suite for my son's first birthday. We were amazed from check in - check out. All of the staff were very professional, friendly and extremely helpful! Special mention to Adrian, who assisted during our stay. He was outstanding! My seven year old son said," we have a new favorite hotel!". I can't blame him. We love the room interior (I love the kitchen area), the city view, (my kids love) the swimming pool and the playground area. We love everything about this hotel. A week after we booked another two bedroom suite and fortunately they upgraded us to a two bedroom de luxe. Sweet! and not to mention we were able to bring home Alfie on our second stay. Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality.

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank 03Bubbles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheAlphaSuites, Assistant General Manager - Operations at The Alpha Suites, responded to this reviewResponded September 30, 2019

Dear 03Bubbles,

Thank you for sharing your experience during your stay at The Alpha Suites.

I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests that's why we strive to be the best in all that we can offer.

We are excited to welcome you back, Bubbles. Thank you for making The Alpha Suites your new favorite hotel in Manila!

Sincerely,
Pedmark Julian Madridejos
Assistant General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2019

This hotel was rated as a 5 star hotel and did not disappoint. We rented a two room apartment for four nights which was luxurious. Clean and modern with plenty of room for 4 adults and 2 little kids. Within walking distance are shopping malls and a supermarket (one is actually liked via walkway to the hotel). The amenities are great with a well appointed gym, terrific pool, health centre and more available. If you want you can even play tennis or basketball within the hotel confines. Breakfast is top notch and a special thanks to Jeff Patiag and our waiting staff for their excellent service. Miss Mendoza made our exit from the Alpha painless and was genuinely interested in our experience. This was pretty much the best place I have ever had the pleasure of staying. Definitely recommended.

Date of stay: September 2019
Trip type: Traveled with family
Thank Terry D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheAlphaSuites, Assistant General Manager - Operations at The Alpha Suites, responded to this reviewResponded September 30, 2019

Dear Terry D,

Thank you for sharing your experience during your stay at The Alpha Suites.

I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests that's why we strive to be the best in all that we can offer.

We hope to welcome you back soon!

Sincerely,
Pedmark Julian Madridejos
Assistant General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2019 via mobile

We are delighted with the kind of service from check-in ‘til check-out. The only hotel we’ve stayed that tours us around our room and tells us everything about the establishment, special mention to Ms. Angelica. The facilities are a top notch. Rooms are uniquely designed and suits our needs. We will surely come back.

Date of stay: September 2019
Trip type: Traveled with family
Thank stopandshop
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheAlphaSuites, Assistant General Manager - Operations at The Alpha Suites, responded to this reviewResponded September 27, 2019

Dear stopandshop,

Thank you for sharing your experience during your stay at The Alpha Suites.

I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests that's why we strive to be the best in all that we can offer.

We hope to welcome you back soon!

Sincerely,
Pedmark Julian Madridejos
Assistant General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2019 via mobile

We occupied a two bedroom suite.
Our room was very spacious and clean. All the things that we could possibly need is there. Since its our son's birthday, they have this little surprise, my son was very happy. The staff are amazing, from the reception to the Balesin Islander resto.
The amenities are very good too. And with a wide selection of restaurant available inhouse, you sure are in for a treat.
We will surely come back.

Date of stay: September 2019
Trip type: Traveled with family
Thank pidyong2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheAlphaSuites, Senior Asst. General Manager at The Alpha Suites, responded to this reviewResponded September 23, 2019

Dear pidyong2019,

Thank you for sharing your experience during your stay at The Alpha Suites.

I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests that's why we strive to be the best in all that we can offer.

We hope to welcome you back soon!

Sincerely,
Jon Joven Uy
Senior Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2019

Had dinner with family earlier at the filipino resto and i must say that, the staffs were really great, specially Mr. Tyron, he's so friendly, energetic and helpful. The tall, white and handsome guy who took our orders are so hospitable and treat us like a real monarch. Quality of food is great but the fried chicken is dry. Not worthy for 580 pesos per order.

Date of stay: September 2019
Trip type: Traveled with family
Thank fil-am23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheAlphaSuites, Senior Asst. General Manager at The Alpha Suites, responded to this reviewResponded September 20, 2019

Dear fil-am23,

Thank you for sharing your experience during your stay at The Alpha Suites.

I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests that's why we strive to be the best in all that we can offer.

I have taken note of your comment on the food. Rest assured that we are continuously improving our service to give our valued guests the five-star experience that they deserve.

We hope to welcome you back soon!

Sincerely,
Jon Joven Uy
Senior Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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