Extremely kind and efficient staff. Location is prime as it is located on the heart of the business district of Makati. The pool bar area and the spa are superb! This is an absolutely beautiful hotel.More
- Free Wifi
- Free Parking
Extremely kind and efficient staff. Location is prime as it is located on the heart of the business district of Makati. The pool bar area and the spa are superb! This is an absolutely beautiful hotel.MoreShow less
Thanks Jeff for sharing a perfect review of our hotel and rest assured that we are continuously improving our services to maintain our best services to all of our guests. See you soon.
Besides the horrible traffic in the Manila area, this hotel has a great and safe location close to a lot of activities in the closer proximities. It offers spacious suites and rooms that are clean and comfortable. Right on the footstep of the hotel, you will find a grocery store with a western union for currency exchange (the rates are quite good), several restaurants, a "small" mall and even a bar that offers midget boxing (I wish I was kidding). Also, a taxi ride to the big Greenbelt mall (at least 8 buildings) and nightlife will set you back around $2 one way depending on the traffic. Even though one can find a very quick way into Makatis nightlife, the rooms are very quiet so you can find some sleep. The hotel also has a pool and a restaurant which we didn't try since we were doing excursions almost every day. If you dare to get a rental car (don't!!!), the hotel also has a parking structure in the building which is conveniently available through the main elevator.
Hi Tim K!
Thank you for sharing your wonderful experience of staying with us and truly this could help a lot of guests who are viewing us here. Our immediate area is gaining a lot of popularity these days and extends these benefits to our guests. There's a hospital now that's operating behind our hotel and this supports our national campaign for medical tourism!
Visit us again very soon and check our website for direct assistance of your bookings.
My friend booked this place as the one we were previously at was so dark, smelly and old. This place was such a welcome change and the complete opposite to the previous. We stayed in the Serenity Tower and it smelled so good! The hotel offers free wifi, no conditions, which was something new since first coming to the Philippines a week and 1/2 prior. It also has a gym, indoor and outdoor pools, sauna, spa, pool side bar and guests were welcome which was great.
When we were first shown our room, we were immediately contacted and advised they were upgrading us to a larger corner apartment. It was still quite small but enough for a couple of nights.
The area around here felt very safe and there was a market across the road where we could buy groceries. There's also a heap of restaurants, coffee shops, franchises (Shakey's, Yellow Cab) etc around and all in walking distance.
The staff were accommodating and friendly, we even had them cut up our lemons as there was no knives.
Although I didn't get to experience a lot of these things, I would definitely recommend it and believe it's reasonably priced.
Thank you for your good reviews and noticing our improvements in your accommodation. We always take note of your recommendations so that we can immediately improve on these things. Previous weeks have been very busy and still we make sure to give our best services to all of our guests. See you soon.
My family and I booked 4 rooms for us to spend New year's eve, trying to get away from the noisy firecrackers & the pollution that goes with anti-mother earth friendly celebration.
The girl from the front desk was so great and was able to put all 3 rooms in one floor except for 1 which was just a couple of rooms higher which is not too bad; checking out was a breeze.
Pros: great efficient and friendly staff, quick response to our complaints and requests. comfortable beds, bathrooms are clean, over all the rooms where clean. ample room / space inside the rooms with queen sized beds, you even have a sofa bed and a dining table & kitchenette (with microwave and electric kettle)
Cons: Room with single beds are so small, really cramp space, not good for a claustrophobic like me. The elevators are really small, it will only fit 4 burly men with luggage or 6 small sized women. Since it has a twin tower with twin parking spaces where signs where inadequate, you can get lost looking for your car and only to realize that you are park on the other side which idiotically are interconnected and looked the same.
Hi agar_floro! Thank youf or your detailed reviews and commending our staff. I have noted your concerns and we believe that the space were adequately provided and for larger group we do recommend, bigger suites. Our 2 Bedroom can accommodate a group of 4 adults and if in cases you may require assistance, the living room is equipped to include a single bed or it may feature a twin pull-out sofa bed. I have noted the need for additional signs for directions. Again thank you and see you soon.
We stayed in a two bedroom unit (A.Venue Tower) the room/tower is the oldest among the 3 towers but it is very clean and spacious but I just hope they would allow guests to open the glass door access to the balcony the front desk officer told me it was for safety purposes.. I love the location It is very near restaurants, bars, shopping malls etc.
Thank you ElouiseTC, A.Venue has been one of the most recognizable properties in the city and indeed it was maintained for usual updates as part of the Best Western Plus standards. The balcony was sealed for safety purposes, nevertheless, we encourage our guests to join the excitement of our events which I am happy to observe in your review. February is a very interesting month and visit us very soon and book direct on how you could advantage of our perks.
Good location for activities in and around Makati, quiet area but safe as well so easy to walk hassle free to various restaurants, malls or entertainment venues.
The room was great and very relaxing and the staffs very helpful
Dear Jefferi P,
Thank you for your good reviews about our property and the immediate attractions that are really one of the perks of staying with us. We are looking at very excited season by February and see you soon!