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All reviews onsen spa antidote bar rooftop bar mermaid bar swimming pool century mall makati avenue breakfast buffet the club lounge facilities cation manila relaxation bathtub roofdeck traffic nightlife
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Reviewed February 29, 2020 via mobile

The best hotel at Makati area, everything was great. I liked every single thing at this hotel. comfortable bed , amazing room view, helpful staff. The infinity pool and the Mermaid bar are one amazing place to hang out. I will visit again.

Date of stay: February 2020
Trip type: Traveled with friends
Thank RM00008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRONT OFFICE Manager, Guest Services / Front Office at I'M Hotel, responded to this reviewResponded March 1, 2020

Dear RM00008,

It’s awesome to receive that you loved everything about the hotel. It is the goal of our hotel to provide a memorable experience to our guests by having high quality facilities and providing 5-star service.

On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our Club Lounge and more benefits such as complimentary early check-in or late check-out, subject to availability. Again, thank you very much. We look forward to welcoming you back again soon.

I'M Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 29, 2020

Uniqueness of Ambience. Maganda yung pool. Attracting yung place. Maganda ang interior and exterior design. Mababait rin ang bawat staff ng hotel. Very accommodating and satisfying. Nakakarelax yung view sa taas.

Date of stay: February 2020
Trip type: Traveled with friends
Thank maryjoyced518
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRONT OFFICE Manager, Guest Services / Front Office at I'M Hotel, responded to this reviewResponded March 1, 2020

Dear maryjoyced518,

Many thanks for sharing this excellent review about I'm Hotel with our Trip Advisor community. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.

On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our Club Lounge and more benefits such as complimentary early check-in or late check-out, subject to availability.

Again, thank you very much. We look forward to welcoming you back again soon.

I'm Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 29, 2020

Having a great deal on spa-cation was truly worth an experience. With their state of the art signature massage, very spacious room, comfortable bed, buffet with a variety of asian & european dishes - not your typical buffet, great service & team effort, catered requests beyond expectation. Will definitely come back again for some rest & relaxation.

Date of stay: February 2020
Review collected in partnership with this hotel
1  Thank mlcarmelle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRONT OFFICE Manager, Guest Services / Front Office at I'M Hotel, responded to this reviewResponded March 1, 2020

Dear mlcarmelle,,

It’s awesome to receive that you loved everything about the hotel. It is the goal of our hotel to provide a memorable experience to our guests by having high quality facilities and providing 5-star service.

On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our Club Lounge and more benefits such as complimentary early check-in or late check-out, subject to availability. Again, thank you very much. We look forward to welcoming you back again soon.

I'M Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2020 via mobile

It was a great stay. I would definitely comeback for all the services that the hotel can offer. The breakfast is the best; the onsen spa is very relaxing and the antidote bar was full of energy plus the view of city lights. The pool is extraordinary.

Date of stay: February 2020
Trip type: Traveled solo
Thank kimcyril
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRONT OFFICE Manager, Guest Services / Front Office at I'M Hotel, responded to this reviewResponded March 1, 2020

Dear Kimcyril,

Many thanks for sharing this excellent review about I'm Hotel with our Trip Advisor community. We are happy to note that our bed and our staff left a lasting great impression to you. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.

On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our Club Lounge and more benefits such as complimentary early check-in or late check-out, subject to availability.

Again, thank you very much. We look forward to welcoming you again.

I'm Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2020

The Hotel employees are very accommodating, knows how to handle their specific tasks per department and caters well what you want/desire. They'll make sure that they will answer all your concerns and provide your needs. The ambiance is very relaxing and sophisticating. Both Thumbs!

Date of stay: February 2020
Trip type: Traveled with friends
Thank joshuapG4898WK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRONT OFFICE Manager, Guest Services / Front Office at I'M Hotel, responded to this reviewResponded March 1, 2020

Dear Mr. JoshuapG4898WK,

Dear Mr. bryan r,

It’s awesome to receive that you loved everything about the hotel. It is the goal of our hotel to provide a memorable experience to our guests by having high quality facilities and providing 5-star service.

On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Moreover, direct bookers get complimentary access to our Club Lounge and more benefits such as complimentary early check-in or late check-out, subject to availability. Again, thank you very much. We look forward to welcoming you back again soon.

I'M Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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