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Seng K.
Selangor, Malaysia

Super awesome ( ´ ∀ ` )b

Review of Pontefino Hotel
4.0 of 5 bubblesReviewed Jan 25, 2024
Had a fantastic stay at this hotel during my business trip! The staff were super accommodating, always smiling and ready to help, leh. The room was super comfy, and the breakfast were top-notch, you know. Wah, the egg chef at the hotel damn good, ah! He even cooked for me.

Overall, highly recommend this place – excellent service and a truly enjoyable experience, lah! B)
Date of stay: January 2024
Room Tip: GEt to the buffet early! Can stay long.
Trip type: Traveled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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    Reviews (164)
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    Traveler rating
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    All reviews hotel is beautiful business trip pleasant stay batangas executive
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    8 - 13 of 164 reviews
    Reviewed January 25, 2024

    Just wrapped up my stay at this lovely 4-star hotel, and it was a pretty sweet experience! The check-in vibes were welcoming, and the room felt like a cozy little heaven with all the goodies you'd need. The staff? Super friendly and always ready to make your day brighter.

    The hotel's got some cool facilities too – I had a blast at the pool and hit the gym for a quick sweat sesh. Dining options were on point, and I tried a bit of everything – a foodie's dream come true, the buffet also!

    Date of stay: January 2024
    Trip type: Traveled with friends
    2  Thank ThenameisXavier123
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 23, 2024

    The worst hotel. We paid 7200 pesos per night for this lousy executive room. Room is dirty. Towels are dirty with stain. What a disgusting place. Hotel only looks good outside but inside the room is dirty. No phone inside the room.
    They never clean the bathroom or the floor
    We will never again stay at this hotel. Not recommended

    Room tip: Do not stay at this hotel. Very dirty and not worth the price that we pay
    Date of stay: January 2024
    • Trip type: Traveled as a couple
      • Value
      • Location
      • Service
    1  Thank Nancy K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed December 9, 2022 via mobile

    The hotel is beautiful , however being booked and paid for an executive suites I expect a better room that speaks for itself. The room is not properly maintained, it wasn’t clean, the cabinets is dirty/dusty, the bathroom is not clean, there still residue from a leak, there were only two towels in the rack. No glasses, no adequate facilities that is normally provided in an executive room category. We checked out at 4:30am didn’t get any assistance to get our luggage’s collected and carried from the room to the parking lot or lobby. We had to carry our luggage’s all through 3 sets of at least 6 - 7 steps staircases….

    The breakfast offered is ok, if you like rice . We had to pay extra for the coffee, juices and omelets. This kind of breakfast food should of been included on the room category we paid for

    Also, the reception is always empty, although there was a woman near the reception who could see people approaching the reception desk but she never bothered to stand up and assist us of our requirement . We’ve waited at least 15 minutes to get assisted by the security guy

    Overall experience in this hotel is 1 star

    Room tip: Ensure that you get what you paid for
    Date of stay: December 2022
    Trip type: Traveled as a couple
    Thank Ruby G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed May 5, 2022

    Had a pleasant stay in Batangas during a business trip. Enjoyed the place with a decent room. Would love to go back. My colleagues and I had a great time together even we were there for business purposes.

    Date of stay: February 2022
    • Trip type: Traveled on business
      • Value
      • Sleep Quality
      • Service
    Thank victorlou1190
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 14, 2020 via mobile

    Location- outskirts of Batangas city, near to SM mall, only a short trip into town.

    Facilities- this review is aimed at the relatively new 'suites' apartment complex located behind the original hotel. They are only about 3 years old but already showing a lot of wear. Our room came complete with broken fittings, flooding shower, blocked drains, constant mosquitos in the room, faulty furniture, the list goes on. I am ok with these things having travelled a little in the Philippines but not when being charged an absolute premium price. The only real highlight is the pool which is decent.

    Service- Staff encountered during the stay were helpful, in particular, housekeeping and resto staff. Check in and out was done with ease.

    Not sure how the original hotel is holding up either. If external appearance is anything to go by it really needs some renovations. We most likely wouldn't stay here again. There are bound to be better options in Batangas city.

    Date of stay: March 2020
    Trip type: Traveled as a couple
    Thank ian_aus
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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